Routier Joins Volara’s Voice Hub to Expedite Two-Way Contactless Guest Communications

Routier | June 9, 2020

Integration partnership enables guests to speak commands using a Volara-powered smart speaker and receive staff replies or request updates via Routier MessageHub NEW YORK — JUNE 9, 2020 — Routier, an omni-channel hotel guest engagement solution that uses messaging channels such as SMS/text messaging, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line, etc. to seamlessly connect guests to staff, has joined Volara’s secure voice integration hub. By combining Volara's conversation-management software with Routier’s guest-facing engagement solution, hotels will expedite two-way contactless communications between guests and staff ther...