contactless guest experience
Jonas Chorum Partners With Aavgo to Continue Delivering Amazing Contactless Guest Experiences
Jonas Chorum | April 26, 2023
Jonas Chorum is excited to announce our partnership with Aavgo, a provider of transformative hotel technology products. Aavgo’s Smart Reception is a lobby kiosk that provides full front desk service. Guests can check-in, receive their key, and even speak with a remote agent on the digital screen at any point during their stay. Integrating Aavgo’s Smart Reception desk into Chorum PMS allows hotels to provide a streamlined, contactless front desk. With most hotels facing labor shortages, this integration allows Chorum PMS to keep its customers a step ahead. On a daily basis, no matter what is happening with staffing, this partnership pro...
InnSpire Partners With View to Offer Contactless Guest Experience at Vancouver, British Columbia’s Five-Star Versante Hotel
InnSpire | May 5, 2022
Guests can use their phones or in-room TVs to control everything –from lighting to temperature to the tint of their room’s smart windows Vancouver, B.C. & Milpitas, Calif.–May 5, 2022– InnSpire, the leading provider of a comprehensive hospitality technology suite, today announced a partnership with View, Inc. (NASDAQ: VIEW) (“View”), the leader in smart building technologies, to offer an integrated and seamless guest experience at the newly opened Versante Hotel, in Richmond, British Columbia. The 14-story, five-star boutique hotel, owned by its parent company Sunwins Enterprise Ltd., features floor-to-ceiling View Sma...
What Hotel Guests Really Want: It Might Surprise You
Venkatesh Sakamuri | April 6, 2022
You don't need the resources of a large global brand or chain to take the steps that will keep your guests coming back for more By Venkat Sakamuri What do hotel guests really want from the hotels they frequent? And what are they willing to pay more for? As we collectively move beyond the challenges presented by the pandemic, hoteliers view these questions with renewed interest. Not only has the industry changed, but the world at large has changed. So what does that mean? Surely, travel behaviors have changed to adapt to the new normal, and what guests want from hotels today might be different. Guests now crave a more customizable exper...
Myrtle Beach Seaside Resorts Condo Hotel Collection Goes Live With Contactless Guest Journey Powered by Zaplox and Maestro PMS
Maestro PMS | February 25, 2022
Contactless check-in and mobile keys now available via hotel branded mobile guest app. LUND, Sweden — February 25, 2022 — As consumer demand for travel and hospitality returns, hotels are facing staff shortages while trying to meet guests’ expectations on high quality service, but with less physical contact with the staff. Following this new market opportunity, Maestro PMS teamed up with Zaplox to offer a contactless guest journey, in which Maestro’s Mobile Check-in module has been fully integrated with Zaplox Mobile Key App to allow guests to use their phone for pre-registration and check-in, as well as a mobile key. Myrtle Beach...
Combined Zaplox & Agilysys Solution Enables Hotels to Greet Post-Pandemic Travel Surge With Ease
Agilysys | February 24, 2022
Hospitality Tech Firms’ Joint Solution – Agilysys rGuest Express With Zaplox Mobile Keys – Helps Ease Labor Shortages And Meet Demand For Contactless Solutions And Has been Chosen By Over 40 Hotels, Resorts And Casinos In North America ALPHARETTA, GA, USA / LUND, SWEDEN - February 24, 2022 - Zaplox (Nasdaq: ZAPLOX), the market innovator of the contact-free mobile guest journey and mobile key services for hotels, resorts and casinos, and Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, continue to sign new customers in North Americ...
YOTEL Takes the Next Step in Their Digital Evolution With INTELITY
INTELITY | September 29, 2021
The cutting-edge hotel group’s new app facilitates easy booking and contactless service while also acting as a digital guide for on-the-go travelers Los Angeles, CA — September 29, 2021 — INTELITY®, provider of the hospitality industry’s broadest guest engagement platform and YOTEL, the innovative UK-based hotel group, has launched the custom YOTEL brand app. Designed to serve YOTEL’s global portfolio and customer base, the app is set to further YOTEL’s mission of delivering a streamlined, state-of-the-art guest experience built for modern, tech-savvy travelers. Offering guests mobile capabilities is just the latest in...
Hoteliers Speak: The ROI of Voice Assistants Is Measurable
David Berger | September 27, 2021
By Dave Berger The demand for in-room voice-activated digital assistants continues to grow exponentially, not only for their ability to put safety-critical distance between hotel guests and staff, but because they eliminate physical touchpoints in guestrooms and efficiently deliver personal service at scale, a requirement at properties operating with limited staff. These devices are improving service by shortening wait times, increasing accessibility, improving request accuracy, expediting routing to the appropriate staff person, and boosting satisfaction. In “The Road to 2025: Hospitality in the Digital Era,” Cognizant reports that...
Luxurious New Hutton Brickyards Property to Power Relaxing Retreats With the INTELITY Platform
INTELITY | April 8, 2021
The groundbreaking redesign of a nineteenth century brick manufacturer, Hutton Brickyards will combine history and modern technology to create a truly unique stay for all guests Los Angeles, CA - April 8, 2021 - INTELITY®, the provider of hospitality’s broadest guest experience and staff management platform, has signed a deal with Hutton Brickyards to implement the full INTELITY platform at the new retreat located in Kingston, New York. Opening in May 2021, Hutton Brickyards will provide mobile, in-room, and staff capabilities that optimize operations and eliminate friction within the guest experience in order to foster genuine rela...
