contactless guest relations
Contactless Self-Services Are Here to Stay After COVID-19
Linchi Kwok | August 26, 2020
By Linchi Kwok The new COVID-19 cases finally showed signs of declines across the U.S., but definitely, we should still take cautionary measures to avoid another wave of infections. Now, some people have already claimed that this pandemic would forever change the travel industry. Because the coronavirus is primarily transmitted through direct or indirect close contact with infected people via mouth or nose secretions, social distancing and frequent sanitation are highly recommended. It is not surprising to see consumers demand services with minimum human contact, which in turn promotes contactless self-services. Restaurants Mobile...
Contactless Technology, Hospitality Services, and the Cloud
Infor | July 13, 2020
Cloud technology in the hospitality industry is changing the way that hotels, resorts, and gaming organizations serve guests. The deciding factor to success is in how simple it is for a guest to get what they want from a hotel via their own personal devices even before they arrive at a location. Essential mobile-based technology enables them to book a room, to set arrival times, to upgrade a room, add services, and more, all without necessarily having to make contact with staff. That call for contactless solutions delivered via cloud PMS is a priority for the industry right now. This is for convenience reasons. Yet it also has social impli...
TraknProtect Launches TraknKleen™ Technology Solution to Promote Hotel Cleanliness, Guest Safety and Wellbeing
TraknProtect | June 9, 2020
Staff safety solution innovator releases housekeeping app to improve protocol SOPs and brand standards to meet guest expectations in a post-COVID world Chicago – June 9, 2020 – TraknProtect, a pioneer of location-based technology purpose-built for the hotel environment, today announces the launch of TraknKleenTM, a new IoT technology solution designed to help hotels further enhance housekeeping operations, while providing guests with security and peace of mind during post-COVID travel. TraknKleenTM trilaterates data from multiple sources, such as housekeeping carts, I.D. cards, cleaning supplies, and other assets, to automatically trac...
