What Hotel General Managers Can Learn From Marriott International

Barbara Tucci | June 5, 2023

By Barbara Tucci With the privilege of being invited by Satya Anand, President EMEA, and Sandeep Walia, Chief Operations Officer of Middle East, Marcelline Cordier and I, both recent EHL Alumni, landed in Abu Dhabi with, at first, little knowledge of the event to then return to Switzerland, three days after, utterly amazed and inspired by the people that we had encountered. The conference provided the corporation with the opportunity to express gratitude towards their associates for their dedication and contributions to the company’s success, with “You make Us” being the event slogan. It was also a chance for industry professional...