covid
Hospitality in the Time of COVID-19
School of Hotel and Tourism Management | May 28, 2024
Hospitality employees’ stress levels during the COVID-19 pandemic and their later career trajectories may depend on both their experiences in the workplace and personal traits, according to Dr Wei-Jue Huang of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and co-authors. Hospitality work is demanding, and the pandemic and associated economic crisis may have led hospitality workers to reconsider their career trajectories. Through direct interviews with current and former employees in the U.S. hospitality industry, the researchers explored how workplace experiences during the pandemic affected these...
Are Americans on the Tipping Point of Tipping?
Linchi Kwok | July 5, 2023
By Linchi Kwok In the old times, Americans typically tip 15 – 20% of the pre-tax bill in sit-down restaurants with wait staff. For hotel room service, tipping 10% is expected if gratuity is already included; otherwise, 20% or more should be added. When tipping means more than gratitude In California, tips do not count toward servers’ minimum wages. Accordingly, servers will earn the state’s or city’s minimum wage, plus tips. In some other states, servers make as little as $2 - $3 an hour because employers can count tips as part of their minimum wage. Still, tips have become an essential source of income for many service work...
U.S. Travel Reacts to Canada’s Suspension of Travel Restrictions
U.S. Travel Association | September 27, 2022
WASHINGTON (September 27, 2022)—U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the Canadian government's decision to remove all COVID-19 border and travel restrictions effective October 1: “Ottawa is taking the right step by lifting its vaccine and testing requirement to enter Canada, which will give its economy a substantial boost. Washington should follow suit by immediately suspending proof of vaccination for qualified visitors from Canada and other nations, given the wide access to effective Covid boosters and therapies. Canada is the No. 1 sourc...
Survey: Gas Prices, Inflation Impacting Summer Travel Decisions More Than COVID
American Hotel & Lodging Association (AHLA) | May 25, 2022
WASHINGTON (MAY 25, 2022) – More than two years into the pandemic, Americans report that gas prices and inflation will impact their summer travel decisions more than concerns about COVID-19, according to a new survey conducted by Morning Consult and commissioned by the American Hotel & Lodging Association. Memorial Day weekend marks the start of summer travel season, a traditionally busy time for the hotel industry. And this year, nearly seven in ten Americans (69%) report being likely to travel this summer, with 60% saying they are likely to take more vacations this year compared to 2020-21. New concerns about gas prices and...
Before Covid and After Covid
Larry and Adam Mogelonsky | May 18, 2022
By Larry and Adam Mogelonsky The terms BC (Before Christ) and AD (Anno Domini) define the numerical labels of the Gregorian Calendar that is in use in most of the Western World. For hoteliers, we need to adapt this approach to the world of ‘Before Covid’, which ended in 2019, and ‘After Covid’ which is unfurling before our eyes right now in 2022. The effects of the pandemic were of such significance that making comparisons of AC business to BC results are almost irrelevant. Given that the effects of the coronavirus can be seen as a direct result of the increasing globalization of the world, travel, hotels, restaurants, cruises a...
New Survey Finds U.S. Pre-Departure Testing Is Significant Barrier to International Travel and Economic Recovery
U.S. Travel Association | May 12, 2022
Economic losses mounting as U.S. maintains outdated requirement WASHINGTON (May 12, 2022)—A new survey conducted by Morning Consult for U.S. Travel Association reveals the inbound pre-departure testing requirement imposed by the federal government is having a devastating impact on travelers’ likelihood of visiting the United States this summer and remains a major barrier to economic recovery. A survey of vaccinated international travelers in France, Germany, the United Kingdom, South Korea, Japan and India found that pre-departure testing requirements are a deterrent to travel and are making it significantly less likely that people ...
67% of Business Travelers to Reduce Trips Amid Rising COVID-19 Cases
AHLA | August 31, 2021
Most Are Likely to Cancel Existing Trips Without Rescheduling WASHINGTON (August 31, 2021) – U.S. business travelers are scaling back travel plans amid rising COVID-19 cases, with 67% planning to take fewer trips, 52% likely to cancel existing travel plans without rescheduling, and 60% planning to postpone existing travel plans, according to a new national survey conducted by Morning Consult on behalf of the American Hotel & Lodging Association (AHLA). Despite an uptick in leisure travel over the summer, the new survey highlights the dim outlook for business travel and events, which account for more than half of hotel revenue and...
A Small Hotel on the Frontlines With the Delta Variant
Larry and Adam Mogelonsky | August 11, 2021
By Larry and Adam Mogelonsky The delta variant is slowly but inevitably absorbing the news cycle heading into Autumn 2021 as cases swell across the world and governments take pre-emptive measures to stop a fourth wave of COVID-19 from triggering another round of economically harmful lockdowns. Even though all of us yearn for this pandemic to be over, sadly we’re still very much in uncharted water. Given this uncertainty, all hoteliers can really do is react and pivot as quickly as possible. Here is one such case study we’ve been authorized to report upon so that you can see how a small hotel handles the situation on the ground and i...
