credit card data breach
Security Issue at Sabre Affects Rosewood Hotel Group Guests’ Payment Card Information
Rosewood Hotel Group | January 22, 2018
Los Angeles, CA, January 22, 2018 - Rosewood Hotel Group ("Rosewood") announced today an issue affecting certain Rosewood guest reservation information that was maintained on the systems of Sabre Hospitality Solutions ("Sabre"), a service provider used by Rosewood and other major hotel brands to process guests' hotel reservations. Sabre informed Rosewood that other hotel brands were similarly impacted by this issue. The issue occurred on Sabre's systems and did not affect Rosewood's own systems. Sabre notified Rosewood in late December 2017 that it had uncovered evidence that, between May 29, 2016 and January 11, 2017, an unauthorized p...
IHG® Notifies Guests of Payment Card Incident at 12 Properties in the Americas
IHG | February 6, 2017
ATLANTA, Feb. 6, 2017 -- IHG® values the relationship it has with its guests and understands the importance of protecting payment card data. On Dec. 28, 2016, IHG reported it was conducting an investigation after receiving a report of unauthorized charges occurring on some payment cards that were used at a small number of U.S. hotel properties. IHG hired leading cyber security firms to examine the payment card processing systems for the hotels that it manages in the Americas region. Based on the investigation, IHG is providing notification to guests who used their payment card at restaurants and bars of 12 company managed properties...
Nashville’s Hutton Hotel Notifies Customers of Payment Card Security Incident Spanning the Period September of 2012 to June of 2016
September 6, 2016
NASHVILLE, Tenn., Sept. 2, 2016 -- Hutton Hotel values the relationship it has with its guests and understands the importance of protecting payment card information. After being alerted to a potential security incident by its payment processor, Hutton Hotel began an investigation of its payment card system and engaged a leading cybersecurity firm to assist. Findings from the investigation show that unknown individuals were able to install a program on the payment processing system at the Hutton Hotel designed to capture payment card data as it was routed through the system. The program could have affected payment card data—includi...
Kimpton Hotels & Restaurants Completes Investigation of Previously Announced Payment Card Security Incident
Kimpton Hotels & Restaurants | September 1, 2016
Kimpton Hotels & Restaurants received a report on July 15, 2016 of unauthorized charges occurring on payment cards after they had been used by guests at the restaurant in one of our hotels. We immediately began to investigate the report and hired leading cyber security firms to examine our payment card processing system. Findings from the investigation show that malware was installed on servers that processed payment cards used at the restaurants and front desks of some of our hotels. The malware searched for track data read from the magnetic stripe of a payment card as it was being routed through the affected server. The malware pr...
Kimpton Hotels Launches Investigation into Possible Credit Card Breach
Kimpton Hotels & Restaurants | July 27, 2016
Kimpton Hotels & Restaurants takes the protection of payment card data very seriously. Kimpton was recently made aware of a report of unauthorized charges occurring on cards that were previously used legitimately at Kimpton properties. As soon as we learned of this, we immediately launched an investigation and engaged a leading security firm to provide us with support. We are committed to swiftly resolving this matter. In the meantime, and in line with best practice, we recommend that individuals closely monitor their payment card account statements. If there are unauthorized charges, individuals should immediately notify their bank...
Hyatt’s Malware Breach Infected at Least 250 Hotels in 2015
Hyatt Hotels Corporation | January 15, 2016
CHICAGO (January 15, 2016) – Hyatt Hotels Corporation (NYSE: H) has completed its investigation of the previously announced payment card incident. The investigation identified signs of unauthorized access to payment card data from cards used onsite at certain Hyatt-managed locations, primarily at restaurants, between August 13, 2015 and December 8, 2015. A small percentage of the at-risk cards were used at spas, golf shops, parking, and a limited number of front desks, or provided to a sales office during this time period. The at-risk window for a limited number of locations began on or shortly after July 30, 2015. The malware was...
Hilton Worldwide Suffers Payment Card Security Breach from Malware on Point-of-Sale Systems
Hilton Worldwide | November 25, 2015
MCLEAN, Va.--November 25, 2015--Hilton Worldwide (NYSE: HLT) has identified and taken action to eradicate unauthorized malware that targeted payment card information in some point-of-sale systems. Hilton immediately launched an investigation and has further strengthened its systems. Hilton Worldwide worked closely with third-party forensics experts, law enforcement and payment card companies on this investigation, and determined that specific payment card information was targeted by this malware. This information includes cardholder names, payment card numbers, security codes and expiration dates, but no addresses or personal identifica...
Mandarin Oriental Confirms Credit Card Data Breach and Provides a Statement
Mandarin Oriental Hotel Group | March 5, 2015
Mandarin Oriental can confirm that the credit card systems in an isolated number of our hotels in the US and Europe have been accessed without authorization and in violation of both civil and criminal law. The Group has identified and removed the malware and is coordinating with credit card agencies, law enforcement authorities and forensic specialists to ensure that all necessary steps are taken to fully protect our guests and our systems across our portfolio. We take the protection of customer information very seriously. Unfortunately incidents of this nature are increasingly becoming an industry-wide concern and we have therefore als...
