Benefits and Difficulties of CSR Management in Travel and Leisure Companies

Dr Alessandro Inversini | September 13, 2021

The Covid-19 crisis has reinforced the strategic importance of Corporate Social Responsibility (CSR) for all organizations. In particular, the pandemic has fostered awareness that firms must introduce responsible policies and processes that focus management attention on long-term sustainability over short-term profits. Managing CSR issues is a necessary way to build consumer confidence & embrace business recovery Awareness is even greater across firms in the Travel and Leisure (T&L) industries whose business has been impacted dramatically by the crisis, as customers halted their buying decisions and business trips. Yet, academic sch...