Meeting the Evolving Consumer Demands in Hospitality

Nandika Udupihilla | February 1, 2024

By Nandika Udupihilla New trends are emerging in the hospitality industry, and it is vital to understand what the market changes and disruptions are to stay ahead in the competitive landscape. Keeping up with the trends that affect the global hospitality industry is the only way to deliver the experiences that consumers expect. The needs and priorities of hospitality consumers underwent heavy changes over the course of the last few years. As a result, more complex and diverse consumer expectations are on the rise. What are the new hospitality consumer expectations? According to industry experts, the top preferences that will shape ser...