customer outreach
Uniquely Yours: Personalized Offers for Your Guests
Vizergy | September 9, 2020
Often times we see specials and packages continually repeated while searching for a hotel. If you’re getting tired of seeing the same promotions, so are your potential guests. So get creative with your offers and generate far more interest in your hotel – from both new and returning guests. Here are some ideas how you can do this: Be “Something Different” What can your hotel offer that others can’t? Work creatively with local businesses for the win-win, showcase amenities unique to your property, and offer the little extras that just may make the difference. All of these are sure to pique the interest of potential guests. ...
Innovative Ideas for Keeping Guests Safe During the Pandemic
David Berger | September 9, 2020
From flying guests private and hosting balcony concerts to leveraging robotics and partnering with local tourism bureaus, hoteliers are finding new ways to help guests stay responsibly. By David Berger With the COVID-19 pandemic continuing to impact occupancy rates of hotels across the U.S., hoteliers are doing what they can to signal to travelers that their properties are taking every precaution to keep them safe, but this messaging — even with the continued support of brands and industry associations — is often inconsistent with the narrative consumers are hearing from other sources. The confidence to travel again is predicated on...
Maestro PMS Offers 24/7 Guest Engagement and Outreach With Integration to Fetch Feedback App
Maestro PMS | September 1, 2020
Leader in hospitality property-management systems teams up with guest-engagement innovator to empower hotel-to-guest and internal staff communication and analytics while disrupting bad reviews MARKHAM, Ontario and TORONTO, Sept. 1, 2020 — To create instant and ongoing communication between hoteliers and travelers, as well as internal staff operations, Maestro PMS, the leader in cloud and on-premise property-management system solutions for independent hotels and luxury resorts, conference centers, vacation rentals, and multi-property groups, has partnered with Fetch to provide a digital hub to enhance guest engagement, communication, an...
Reiimagine, Inc. Announces the Global Launch of Comprehensive Sales Support Services to Luxury Independent Boutique Hotels and Resorts in the New Norm
Reiimagine | June 24, 2020
Reiimagine provides a valuable extension of the hotel's in-house sales team and acts as a connector to key clients that may be hard to reach. SAN DIEGO, CA, June 24, 2020—Reiimagine, Inc. – today announced the launch of a new range of sales and marketing support services designed specifically for luxury independent boutique hotels and resorts around the world. This is a first of its kind, affordable one-stop-shop solution to assist boutique hotels that are looking for additional client’s outreach in the US and international markets. Reiimagine provides a valuable extension of the hotel’s in-house sales team and acts as a connect...
