cyber security
What’s the Buzz Among Today’s Hoteliers?
Mike Gray | September 12, 2023
By Mike Gray What’s on the minds of hoteliers? What’s keeping them up at night? And what makes travelers happy and eager to return? Some of the best places to have these candid discussions are at the industry’s conferences and events, and this year’s lineup has not disappointed. From AAHOACON and BITAC, to HITEC and The Hospitality Show, I’ve been traveling steadily, attending 13 events since January. Yes, the meetings business is growing, up 30% this year. Additionally, eight out of 10 business travelers expect to take trips to events in the next six months. It’s great to be on the road catching up with industry colleagues ...
Going to HITEC 2021? What You Should Know About Travel and Event Cyber Security Risks
Jeff Venza, Chairman & CEO, Venza | September 7, 2021
By Jeff Venza As anyone in the hospitality industry is undoubtedly aware, it is finally that time of year again. The Hospitality Industry Technology Exposition and Conference (HITEC) is just around the corner, marking the long-awaited return of in-person events and tradeshows. This year, HITEC will take place in Dallas, Texas, at the Kay Bailey Hutchison Convention Center from September 27-30th. HITEC, better known as the world’s largest hospitality technology conference, brings together the brightest minds and hottest technology from around the world into one venue for a memorable week of education, networking, and future-facing inno...
Passwords: Will They Soon Be a Thing of the Past?
ROOMDEX | October 13, 2020
By Denis Bajet When used correctly, passwords are an extremely simple and effective way to protect data and IT systems from unauthorized access. However, creating a complex password, never mind remembering it, is difficult. How many times have you clicked on the "forgotten password" link? Or worse still, come back from annual leave and have to email the help desk at work to get a new password. We all use passwords constantly and hate having to remember them all. The password struggle is real And there are a lot of them to remember. According to the research by the password manager NordPass, an average person has 70-80 passwords. 80 p...
Drury Hotels Provides Update Regarding Third-Party Service Provider Security Incident
Drury Hotels Company | October 2, 2019
ST. LOUIS, Oct. 1, 2019 -- Drury Hotels announced on May 24, 2019 that it was notifying certain guests of a security incident that occurred on the network of a third-party technology service provider. The incident involved information related to transactions made through some third-party online booking websites. Despite the service provider's assurances that the incident only involved transactions sent through the service provider's network between December 29, 2017 and March 13, 2019, the service provider has now informed Drury Hotels that transactions between December 28, 2017 and June 2, 2019 are involved. After the service provider...
Choice Hotels Breach a Good Reminder of Data Security Best Practices
Hospitality Upgrade | August 22, 2019
HU talks with Bob Diachenko, the cybersecurity expert who discovered the breach, about steps hotels can take to prevent data incidents By Fran Worrall, Hospitality Upgrade Another data breach has hit the hospitality industry, this time affecting approximately 700,000 records belonging to lodging industry giant Choice Hotels International. The Maryland-based company franchises and handles bookings for more than 7,000 properties around the globe, including such brands as Ascend Hotel Collection, Cambria Hotels, Clarion, Comfort, Econo Lodge, MainStay Suites, Roadway Inn, Sleep Inn and Woodspring Suites. According to a statement relea...
IHG Notifies Guests of Payment Card Incident at IHG-Branded Franchise Hotel Locations in the Americas Region
IHG | April 17, 2017
ATLANTA, April 17, 2017-- IHG values the relationship it has with its guests and understands the importance of protecting payment card data. Many IHG-branded locations are independently owned and operated franchises, and certain of these franchisee operated locations in the Americas were made aware by payment card networks of patterns of unauthorized charges occurring on payment cards after they were legitimately used at their locations. To ensure an efficient and effective response, IHG hired a leading cyber security firm on behalf of franchisees to coordinate an examination of the payment card processing systems of franchise hotel loc...
Hotel Defenders Releases Hotel Security and Back Office Services Solution
August 24, 2016
Hotel Defenders, LLC is introducing a solution that solves two long-standing and inter-related problems in the hospitality market: growing cyber security threats and disorganized, undocumented Back Office closets. Cyber Security Threats: Volume credit card usage, high staff turnover, large amounts of stored personal information, and a complex ecosystem make the hospitality industry a major target for cybercriminals. Within the last few years, Hilton Hotels, Hyatt Hotels, Mandarin Oriental, Omni Hotels and Resorts, Trump Hotels, and White Lodging have all suffered high profile, large scale data breaches that exposed the personal and cred...
