Is Daily Housekeeping in Hotels a Relic of the Past?

HotStats | September 14, 2021

Hotels struggled to remain upright in 2o2o: just breaking even was considered a monumental feat. In order to do so, many hotels were forced with the unenviable—though necessary—task of slashing services where they could. One of the most remarkable was and continues to be the suspension of daily housekeeping at many hotels. The service, once taken for granted by guests, became an on-request deliverable and typically not offered until multiple days after a check-in. Hilton was one of the first to come out with a formal stance on housekeeping, but most brands followed, either stating so in the public domain or informing customers whe...