Darren Clark
Voice Is Here to Stay: Embrace It
Darren Clark | February 11, 2020
Why Viceroy Hotels & Resorts is ‘All In’ with Volara By Darren Clark It’s a new decade — a time when hoteliers are looking at artificial intelligence and voice technologies not as disruptors, but as innovations that will connect them to guests in more meaningful and lasting ways. It’s an era of convenience, when frictionless voice command is replacing friction-filled app downloads, germ-infested tablets, and antiquated telephones to connect guests to information and services and control the room environment. It’s an ever-evolving digital world where speed, efficiency, and immediacy are constantly being optimized. It’s...
Viceroy Hotels & Resorts Goes ‘All In’ With Volara
Viceroy Hotels & Resorts | December 19, 2019
Viceroy L’Ermitage Beverly Hills adds Volara-powered Amazon Alexa voice assistants to every guest room as part of Viceroy Hotels & Resorts’ rollout of the powerful voice-based guest engagement solution New York — December 19, 2019 — With voice technology disrupting hotel guest engagement and redefining how services are requested, Viceroy Hotels & Resorts is expanding its relationship with Volara to power in-room smart speakers and enable automated voice services at its luxury boutique hotels. Viceroy L’Ermitage Beverly Hills is the third property in the brand’s portfolio to add Amazon Alexa devices powered by Volara in...
