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Hapi Names New Head of Strategic Accounts to Ensure Customer Success

HAPI | May 8, 2024

‍MIAMI, May 8, 2024 – Hapi, the industry’s leading platform for fast and cost-effective connectivity between systems, is excited to announce the appointment of Chris Bram as Senior VP of Strategic Account Management. Bram’s hiring follows a series of strategic executive hires that solidify Hapi’s customer-centered growth plans, ensuring the right processes are in place to see customers through deployment to customer success. He will be tasked with overseeing the complete customer journey, ensuring expectations are met and exceeded in a timely and accurate manner. Bram brings a unique approach to enterprise-level account ma...

Maestro Seeing Growth in the U.K. Hotel Market Due to All-In-One PMS, Unified Guest Experiences

Maestro | October 26, 2023

The web browser based cloud and on-premises all-in-one property-management system for independent hotels is bringing a mature, stable, and proven property-management system with advanced, flexible technology to hotels across Europe’s northwest mainland Markham, Ontario, October 26, 2023 — Coming off the heels of the Independent Hotel Show in London last week, Maestro PMS is seeing a surge of new business across the United Kingdom. Already the global provider of Web Browser based cloud and on-premises all-in-one property-management system for independent hotels is signing deals post event and the outlook for growth in this region shows ...

Next Generation of Hapi Solves for Hotel Data Integrations at Scale

Hapi | July 12, 2023

Through significant advancements to the latest version of its Hotel Integration Platform and the addition of the new Hapi Data Platform, Hapi has built a solution for bringing modern technology to the hospitality industry.  MIAMI, July 12, 2023 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, is excited to announce new infrastructure in partnership with AWS that is providing hotel companies access to critical guest and transactional data in revolutionary ways. Newly built in the Amazon AWS environment, the Hapi Data Platform can provide data from technology sys...

Shiji Acquires Industry Leading Golf and Spa Management Provider Concept Software Systems

Concept Software Systems | October 1, 2018

Shiji today announced they have completed the acquisition of Concept Software Systems, a leading provider of golf, spa and activities management systems for luxury hotels. Shiji's acquisition of Concept Software Systems furthers its mission to create an open technology stack for the hospitality industry that transforms how the industry connects across systems and industries thus increasing business opportunities and revenue for its customers. By combining Concept Software Systems' solutions, Shiji is continuing to create a broad and innovative network of technology solutions interconnected between systems while remaining completely open...

Shiji and Fliggy Partner to Pioneer Facial Recognition Hotel Check-In and Payment

Shiji | September 4, 2018

Beijing, Sept 4th 2018, Shiji working with Alibaba's Fliggy (formerly known as AliTrip), have achieved a hotel industry first by integrating full facial recognition for hotel check-in including credit authorization for 50 hotels in Hainan district of China. Fliggy provided the reservation and customer data with Shiji providing the integration, distribution, payment gateway and on-property systems to provide a seamless guest experience for the China travelers. With China's rapid advance in New Retail systems and mobile technology, the country has become a pioneer in integrated business processes to improve the customer experience using m...

Shiji Group Continues Global Expansion, Opens Office in Australia

Shiji Group | August 7, 2018

Beijing 7 August 2018 - Shiji Group established operations in Sydney, Australia to manage the growth and customer care in the Pacific. With over 8,000 hotels using Shiji products in the region and international offices in Singapore, Malaysia, Hong Kong and Macau it became evident that to keep with Shiji's tradition of customer service, an office was needed for Australasian customers. "Shiji began as a technology service and support company for hotels, we know how important it is to have local customer service and support teams to support our growth." said Kevin King, COO of Shiji Group. Located in Sydney and headed by industry veteran, ...

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