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Next Up for Revenue Managers: Tackling Ancillary Outlets

June 2, 2023

By Jason Q. Freed As a large majority of hotels have adopted some sort of dynamic pricing for their rooms, the next evolution of revenue management is moving beyond rooms, and many leaders have adopted total revenue management strategies for a more holistic approach. One area that is ripe for innovation is F&B Revenue Management, and hotels are adopting the same principles and techniques that apply to room revenue management in their various F&B outlets, including full-service restaurants, bars, coffee shops, and grab-and-go marketplaces. F&B revenue management techniques largely focus on dynamic pricing, or adjusting the...

Data Visualization Powers Mandarin Oriental’s BI Strategy

myDigitalOffice | January 12, 2023

Leadership at Mandarin Oriental Hotel Group has teamed with Datavision to transition from Excel spreadsheets into more advanced Business Analytics, gaining a better understanding of their business and the data behind it. Mandarin Oriental Hotel Group is an award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Their flagship property, The Mandarin, opened in 1963 in Hong Kong, and Mandarin Oriental today operates 36 hotels in 24 countries, each reflecting the company’s oriental heritage, local culture and unique design. Mandarin Oriental has become an established leader in luxury hospital...

myDigitalOffice Acquires Datavision to Expand Hotel Performance & Analytics Footprint

myDigitalOffice | June 27, 2022

BETHESDA, MD, June 27, 2022, — myDigitalOffice (MDO), the world's fastest growing hotel performance management platform, today announced the acquisition of Datavision Technologies, an industry leader in hotel data analytics and business intelligence for luxury resorts.Datavision's hospitality BI platform provides a 360-degree view into any hotel operation, enabling customers to create bespoke reports and dashboards that contain powerful insights that elevate operations and customer service levels to new heights. Datavision's tools, now combined with MDO's growing data lake, positions customers to have access to a state-of-the-art data &...

Datavision Enhances Powerful Guest Analytics Module

Datavision Technologies | September 28, 2021

Datavision, the premier business intelligence system for the hospitality world, has enhanced Guest Analytics capabilities to further strengthen their comprehensive business intelligence platform. Guest data is extracted and combined from a single source (PMS) or a variety of additional sources (Spa, Golf, Dining, CRM, etc.) to provide a 360-degree views of guest value, spend patterns and stay behavior.   “As part of our push to be the best-of-breed business intelligence solution, we have added further analytics capabilities to understand guest behavior,” said Sudharshan Chary, Datavision CEO. “Our customers want to understand t...

Datavision Congratulates Customers Recognized in Prestigious Forbes Star Ranking

Datavision Technologies | February 22, 2021

Datavision Spa, Restaurant and Hotel Customers Achieve Prestigious Forbes Travel Guide Awards Monday, February 22, 2021 Datavision, the premier business intelligence system for the hospitality world, is proud to count dozens of customers named to the 2021 Forbes Travel Guide listing Four and Five Star Restaurants, Spas and Hotels. “Congratulations to all the Forbes Travel Guide Award recipients,” said Sudharshan Chary, Datavision CEO. “Our customers have always excelled at demonstrating the utmost regard for their guests’ wellbeing and we, in turn, believe in providing the very best white-glove service to our customers.” D...

The Outlook for Hospitality, Part 2: How Vendors Are Pivoting to Meet New Industry Demands

Fran Worrall | November 16, 2020

By Fran Worrall In the fall issue of Hospitality Upgrade, we began our four-part series on the outlook for the hospitality industry by asking vendors the following question: What are your thoughts on the future of hotels and the industry in general? Overwhelmingly, respondents were optimistic. Despite the seriousness of the pandemic and its devastating impact on hotels around the globe, most vendors agreed that the industry is resilient and will recover. Some said it would come back even stronger than before. Not surprisingly, most believe that technology will play a key role in the process. In Part 2 of our series, we asked the foll...

The Outlook for Hospitality: Silver Linings in the Midst of Crisis

Fran Worrall | November 2, 2020

Vendors Address The Future of The Industry, Part 1 By Fran Worrall During the past seven months, the hospitality industry has faced the worst crisis in recent history. As COVID-19 has spread around the globe, hotels have been forced to lay off employees, curtail services and in some cases close. At some point, however, the world will regain its equilibrium. Consumers will be eager to travel again. And businesses will want to hold group meetings and conferences. What will the hotel landscape look like? Can anything positive come out of this crisis? We talked with a number of vendors for this multi-part series on the outlook for ho...

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