david berger
Volara Doubles-Down on Its Commitment to Supporting the Hotel Industry
Volara | November 12, 2020
Key hire Sarah Kozlowski to provide professional support for Volara’s rapidly growing client base November 12, 2020, NEW YORK — Committed to being part of the solution for hoteliers in the post-pandemic era, Volara is growing its team. Sarah Kozlowski joins the secure voice assistant solutions provider as Account Executive. She brings to Volara a knack for developing excellent relations with an enthusiastic attitude and has a deep understanding that relationships and communication are key to any successful venture. "Today more than ever we need to be there for our hotelier clients,” said Volara CEO David Berger. “I'm proud of o...
Volara Named a ‘Hot 25 Startup’ for 2021 by PhocusWire
Volara | November 9, 2020
The future of hospitality communications is now; Voice-based contactless customer engagement provider is keeping hotel guests and staff talking safely amidst the pandemic November 9, 2020, NEW YORK — Volara, the voice hub for the hotel industry, has been selected as one of PhocusWire’s “Hot 25 Startups” for 2021 and has been invited to present their innovative solutions during the Innovation Summit at Phocuswright 2020 on November 12, 2020. The third annual event, produced by PhocusWire, the sister media brand of travel research and events business Phocuswright, recognizes companies that have navigated through the pandemic and,...
Innovative Ideas for Keeping Guests Safe During the Pandemic
David Berger | September 9, 2020
From flying guests private and hosting balcony concerts to leveraging robotics and partnering with local tourism bureaus, hoteliers are finding new ways to help guests stay responsibly. By David Berger With the COVID-19 pandemic continuing to impact occupancy rates of hotels across the U.S., hoteliers are doing what they can to signal to travelers that their properties are taking every precaution to keep them safe, but this messaging — even with the continued support of brands and industry associations — is often inconsistent with the narrative consumers are hearing from other sources. The confidence to travel again is predicated on...
The Gale South Beach Adds Volara + Google Contactless Guest Engagement Solution in Preparation for Reopening
Menin Hospitality | September 1, 2020
Menin Hospitality is embracing the voice-based on-command solution for its ability to boost operating efficiency, drive revenues, and deliver a contactless guest experience NEW YORK — Sept. 1, 2020 — When The Gale South Beach, a Curio Collection by Hilton hotel, reopens in October, Volara will be there supporting travelers with a contactless guest engagement and touchless room controls solution on the Google Nest Hub in its guestrooms. Rather than picking up the phone to call room service or request a forgotten amenity at the front desk, guests can speak simply commands in their guestroom to enable private, automated and live and au...
Google + Volara Enabling Voice Based Contactless Guest Engagement and Touchless Room Controls
Volara | August 26, 2020
Guest privacy and wellbeing is central to the design of new hotel solution August 26, 2020 — New York — Partnership between Google and Volara is enabling hotels across the globe to deploy the best of Google, including a contactless guest engagement and touchless room controls solution that facilitates private, automated and live, conversational interactions between hotel guests and staff. Running on the Google Nest Hub, guests may ask the popular voice assistant to make calls, play music, watch shows, request amenities, book services, turn on/off TVs, increase the room temperature, adjust the lights, set a...
NOW Is the Time to Tap Top Talent in Hospitality
David Berger | August 6, 2020
Unemployment continues to jostle up and down across the U.S. and hotels looking to improve service can hire workers at the top of their game By David Berger Success in hospitality has always focused on finding talented workers with a hospitality mindset and a desire to pursue personal growth. These workers thrive in a hotel environment, where they can tap into the industry’s nearly limitless opportunities for growth potential. The trouble is, where to find them? With roughly half of American workers still out of work, now is the time to acquire and cultivate top talent within your property to assume a more impactful position when th...
5 Reasons Guests Matter More Than Ever
David Berger | July 30, 2020
Hotels hamstrung by operational limitations, dizzied by government mandates, and sensitive to traveler anxiety are challenged, but will rise again through continued focus on the guest experience By David Berger Providing a quality guest experience is more important than ever for hoteliers seeking to compete in the post-COVID-19 world. Much has been said over the past six months about social distancing, mask etiquette, and the need for greater vigilance in protecting public health. No question this is table stakes, but the goal of hospitality—providing a positive guest experience—is more paramount than ever. Here are ...
Hotel GMs Share What They Are Doing to Welcome Guests Back Safely and Comfortably
David Berger | July 23, 2020
By David Berger As the hospitality industry realigns to new guest requirements it begins the process of reopening hotels across the U.S. While each of their situations are unique, hoteliers are navigating similar economic and environmental challenges. Now is the time for hotel operators to learn from one another while formulating and sticking to a selection of best practices to ensure guests feel as confident checking in now as they did one year ago. To take the pulse of the industry, I spoke with four hoteliers to better understand their reopening plans. The Gale South Beach aspires to open its doors to the public on October 16th. Whil...
