digital concierge
Revinate Acquires Go Moment
Revinate | November 18, 2021
The strategic acquisition creates a single CDP that seamlessly powers omni-channel guest lifecycle communications and commerce for hoteliers, making it the ultimate direct booking platform for the global hospitality industry San Francisco, CA — 11/18/2021 — Revinate, a leader in omni-channel direct booking platforms for the hospitality industry, announced today it has acquired Go Moment, an AI-driven, commerce-enabled messaging solutions provider for the hospitality industry. The combined company will be called Revinate. Together, the companies’ focus continues to be enabling hoteliers to synthesize and activate their guest data int...
OK, Computer: Why Hotels Are Employing Digital Concierges
JLL Real Views | July 30, 2018
By Natalie Holmes "Alexa, where can I get good sushi around here?" Digital concierges have arrived, bringing hotel guests unprecedented levels of personalization and control. As the technology driving AI and recommendation engines continues to evolve, hotels are starting to embrace the power of digital concierges to provide a customized and on-demand service. In June 2018, Amazon announced Alexa for Hospitality, an in-room version of its voice-activated virtual assistant designed especially for the hotel industry. As part of the launch, Marriott International is set to introduce the experience at a number of properties in their brand po...
