digital experience
Double Your Value: Tech-Driven Solutions to Enhance Guest Experience & Efficiency
Nomadix | October 22, 2024
By Speleos Dravillas, Chief Revenue Officer at Nomadix, Inc In fact, 76% of consumers expect a personalized experience, and 61% are willing to pay more for it. As a result, many hoteliers believe that offering a more personalized experience through digital engagement could help drive up to 6% higher compound annual revenue growth. Not to mention, AI and automation to support operations will become a top priority to help reduce costs and overcome personnel shortages. It’s no surprise then that 86% of hoteliers plan to increase their technology investment in the coming year. The good news is there’s no shortage of exciting...
Redefining Hospitality: Strategies for Soft-Brand Lifestyle Hotels to Attract the Evolving Traveler
Remington Hospitality | September 25, 2024
By Mauri Berry As the travel landscape continues to evolve, lifestyle hotels find themselves uniquely positioned to meet the demands of today’s diverse and discerning travelers. These travelers are no longer just seeking a place to sleep; they’re searching for unique, memorable experiences that align with their values and preferences. By leveraging their inherent flexibility and distinctive character, soft-brand lifestyle hotels can rise to meet these evolving expectations. These properties must focus on several key strategies, the most important of which often falls by the wayside: marketing. Leverage Effective Marketing Strategies ...
IRIS Partners With W Sydney To Enhance the Guest Stay With Mobile F&B Ordering and Guest Directory App
IRIS | July 30, 2024
Darling Harbour's newest luxury hotel leverages IRIS’ app at their hotel to enhance F&B operations and provide a seamless digital experience to guests. IRIS, a global market leader in mobile ordering and digital guest experience solutions for hotels, has been chosen by W Sydney to provide a personalised, digital ordering experience to guests and improve operational efficiencies with its cutting-edge hospitality platform. With 588 stylish rooms and suites, and multi-venue dining experiences, W Sydney brings a new energy and modern take on luxury to the city and harbour waterfront. The five-star hotel, rising over Darling Harbour, was...
Independent Hoteliers: Centralize Your Data
Warren Dehan | August 16, 2023
To gain a competitive advantage, hotel operators must embrace centralized data practices to help them level the playing field against established brands By Warren Dehan It may not seem important, but is your hotel’s data centralized? Hospitality has parted ways with many traditions over the years, from physical room keys to guest books, but one thing that is never to return is guests’ and operators’ patience. No one likes to wait, whether checking into a room, requesting more amenities, or reacting to a guest’s needs at a moment’s notice. This goes for all operators, and as independent hoteliers continue to compete against ...
Nomadix Earns ISO/IEC 27001 Security Certification from BSI
Nomadix | August 2, 2023
LOS ANGELES – August 2, 2023 -Nomadix® Inc., bringing connected experiences to life, today announced the company has received its ISO/IEC 27001 Security Certification, awarded by BSI, a leading conformity assessment body and the originator of the standard. Certification by this internationally recognized program demonstrates that Nomadix has the security practices in place to protect all corporate, partner and customer information. ISO/IEC 27001 is the latest iteration of the information security management system standard that aligns with the 114 comprehensive ISO information security controls, which cover organizational issues,...
Why Customers’ Digital Experience Is Key To Your Company’s Survival And Success
Alfonso de la Nuez | June 30, 2023
By Alfonso de la Nuez More and more businesses and industries are being run on software and delivered as online services. Meanwhile, increasing numbers of consumers interact with companies’ brands through digital channels and digital products, and their digital experience often decides whether they will buy from a company and return for more purchases. According to McKinsey & Company research, over 60 percent of all customer interactions and product or service offerings in North America are now digital, with that percentage expected to grow. From searching the internet to seeing ads online and exploring websites, customers want to ge...
Nomadix Appoints Hospitality Technology Sales Leader Jeff Johns
Nomadix | June 22, 2023
Bringing Connected Experiences to Life with Energy Management Solutions LOS ANGELES – June 22, 2023 — Nomadix® Inc., bringing connected experiences to life, today announced the appointment of Jeff Johns, hospitality and energy management technology sales veteran, to Nomadix as Global VP of EMS Business Development. He brings over two decades of experience in sales leadership, product planning and energy management technology adoption. Johns will lead the Nomadix Energy Management Solutions (EMS) portfolio to bring a new set of solutions to Nomadix’s reseller channel in both the hospitality and multi-tenant markets. The 2...
Best Practices for Hotel & Resort Operators in Pool Season 2023
Tracee Nalewak | May 24, 2023
By Tracee Nalewak With the arrival of warmer weather and summer fast approaching, hospitality operators are gearing up for another pool season. This year, technology is at the forefront of driving booking revenue and taking operational efficiency to the next level. Modern technology platforms (such as hospitality’s newest technology category – the Property Experience Management System or PXMS) are providing brand new capabilities that unlock new strategies and approaches to filling the pool with satisfied guests. Here are four best practices being utilized by the top pools in 2023: 1. Automate inventory yielding One of the bes...
