How Independent Hotels Can Leverage Their PMS for Mobile Interactions, No Mobile App Download Required

Warren Dehan | August 11, 2021

By Warren Dehan Hotel & Resort operators do not need a mobile app to facilitate guest engagement and a mobile check-in experience; High-touch guest interactions can be streamlined via browser-based web applications, text messaging, and email communications leveraged from their property-management system The hotel business is not getting simpler any time soon, but independent hotels are still able to compete on a level playing field against properties with support from larger brands. Investing in new technology is often a challenge with operators trying to control margins in an economy that just began to rebound. Fortunately, many of the...