Boost Group Business and Build Relationships in a World of Digital RFPs

Groups360 | June 13, 2017

In a world where almost every client interaction has turned digital – from texting, to emailing, to video chatting – adding a personal touch with every faceless interaction will pay off in spades. Let's not get lazy and forget that at the heart of the meetings industry, we are people dealing with other people. While it's easier to move rapidly through the day, firing off emails with proposal after proposal, while racing to meet our sales quotas, we still need to do our part to build rapport. How do you create and maintain personal relationships with planners in a digital world? Here are some tips: Take the Time to Chat After...