Digital Transformation
How Leading Hoteliers Can Put Their Tech Anxiety to Rest
Joe Vargas | February 13, 2024
By Joe Vargas Hotels are under a huge amount of pressure to digitally transform as a way to streamline operations and gain a competitive edge. Add renewed travel volumes, steep inflation, and persistent labor shortages to the mix, and hoteliers have every reason to experience elevated anxiety when it comes to their digital investments. While the “tech anxiety” phenomenon isn’t unique to hospitality, hoteliers must take note: A recent survey found that a staggering 94% of senior executives in the United States and United Kingdom report having tech anxiety. Data security, impacts on the customer experience, and adapting to disruptiv...
How Important Is AI to the Future of the Procurement in the Hospitality Industry?
Gareth Fraser | January 4, 2023
By Gareth Fraser, Vice President of Sales & Marketing Enablement, BirchStreet Systems Everywhere we turn, the impact of digital transformation is tangible and undeniable. Digital innovation has forever altered how we live, work, and connect – and the pace of this ongoing transformation seems to only accelerate with each passing year. To this effect, in the best-selling book ‘The Future Is Faster Than You Think: How Converging Technologies Are Transforming Business, Industries, and Our Lives”, Peter H. Diamandis notes that (based on futurist Ray Kurzweil’s calculations) we should expect to experience twenty thousand years of t...
OTH Hotels Resorts Partners With Shiji Group to Accelerate Digital Transformation
Shiji Group | December 1, 2022
The American hospitality group has recently installed multiple technology products of the global software company on their journey to manage the digital transformation of their hotels across the United States. Dec 1 2022 ATLANTA, Georgia, December 1, 2022 – Shiji, the global hospitality technology innovator, has announced that OTH Hotels Resorts has gone live with advanced reputation management, cloud POS and Golf, Spa and Activities management software in several of their properties around the United States. The American hospitality group has recently completed the full installation of Shiji’s ReviewPro, world leader o...
How Digital Transformation Is Facilitating Servitization in the Hospitality Industry
EHL | October 19, 2021
Today, guests expect to be provided with a consumer-centric hotel experience from the word go, including when they are choosing a destination. They also want new experiences, faster customer service, the utmost comfort, ... and the list continues to grow. So, how can hotel operators meet these needs? An industry that is ready As various new technologies crop up and market disruptors get to their climax, businesses across various industries are faced with the need for a major overhaul. The hospitality industry is no exception. In 2020, the global hospitality market hit the $3486.77 billion mark and is forecasted to grow to $4132.5 ...
Post COVID-19: What’s Next for Digital Transformation?
EHL | February 19, 2021
When Covid-19 struck, it forced societal changes around the globe. Nearly overnight, governments issued orders that limited large gatherings of people, restricted in-person business operations, and encouraged people to work from home as much as possible. In response, businesses and schools alike began to look for ways to continue their operations remotely, thanks to the internet. They turned to various collaboration platforms and video conferencing capacities to remain engaged with their colleagues, clients, and students while working from home offices. Even prior to the pandemic, technology had become an increasingly important part of the...
‘Hospitality Industry Trends for 2021’ Report Now Available From Beekeeper
Beekeeper | February 2, 2021
Learn how hoteliers and restaurateurs can take charge of their recovery using digital strategies to pave the way; It’s time to look at disruption as an opportunity OAKLAND, CALIF. — February 2, 2021 — 2021 is bringing many changes to the way the hospitality industry operates, but not in ways we expected just a year ago. Like a sudden blackout, COVID-19 disrupted every aspect of modern life, and operators’ day-to-day lives have yet to return to normal. To understand how the hardships imposed by the pandemic will impact hospitality this year, Beekeeper is offering a new report titled “Hospitality Industry Trends for 2021 — ...
AAA Four-Diamond Thunder Valley Casino Resort Selects INTELITY for End-to-End Digital Transformation
INTELITY | November 9, 2020
The California property is partnering with INTELITY to supply guests with brand new in-room tablets and mobile capabilities that power a seamless, contactless stay Los Angeles, CA (November 9, 2020) - INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today a new deal with Thunder Valley Casino Resort in Lincoln, California. The AAA Four-Diamond property will deploy the full INTELITY platform, embracing mobile, in-room, and staff technology in an innovative overhaul of their operations and guest experience. From before they even arrive for their stay until they depar...
