don urbahn
Upselling: Icing on the Revenue Management Cake
New Castle Hotels & Resorts | October 5, 2016
by Don Urbahn, Vice President Revenue Management, New Castle Hotels & Resorts Have you ever been pleasantly surprised to find your favorite dessert hiding in the refrigerator following a satisfying and wholesome meal? You know that feeling of delight, even though you're really not hungry? In the discipline of hotel revenue management, upselling is just like that unexpected dessert. It's icing on the cake of a solid, satisfying, profitable ADR. Here are a few ways smart hoteliers can ensure a steady stream of sprinkles and cherries. At time of reservation: Take the time to understand the potential guest and their reason for travel....
New Castle Promotes Don Urbahn to Vice President Sales and Revenue Management
New Castle Hotels & Resorts | September 6, 2016
SHELTON, Conn. -- September 6, 2016 -- Gerry Chase, president and COO of New Castle Hotels & Resorts, a leading third-party management company and hotel developer, today announced the promotion of Don Urbahn to vice president of sales and revenue management for the company's growing portfolio of hotels in the US and Canada. Urbahn joined the company in 1999 as a general manager and in 2007 was promoted to corporate director, a position he held until 2011 when he was promoted to vice president of revenue management. Prior to joining New Castle, Urbahn was a general manager with Vista Host Hotel Group. "Don's revenue management expert...
