Dr. Bertrand Audrin
6 Great Ways to Reduce Absenteeism and Turnover Rates in the Workplace
Dr. Bertrand Audrin | August 21, 2023
By Dr. Bertrand Audrin Absenteeism and high turnover rates are two of the most common difficulties that leaders are facing in today’s tricky employment market where employees are leaving their jobs more frequently and feeling less committed than ever before. While these phenomena are affecting all industries, the services industry is particularly hard hit. Challenges in the hospitality industry The hospitality industry experiences significant employee turnover and absenteeism, having historically had one of the highest turnover rates among private sectors, even prior to the pandemic. These factors pose a substantial financial burden ...
Holacracy or Wholly Crazy? Is a Flattened Hierarchy Suitable to Hospitality?
EHL Staff | August 2, 2023
By Dr. Steffen Raub, Dr. Bertrand Audrin, Dr. Stefano Borzillo One concept in the hospitality sector, known for its traditionally very vertical hierarchical structure, is sparking discussion about the future of specific hospitality industry organizations. It's called “holacracy,” a flattened organizational structure that seeks to distribute authority and empower employees at all levels. But is this innovative approach compatible with the hospitality industry's complex, highly hierarchical dynamics? In this article, we examine the question: Is a flattened organizational structure suitable for organizations in the hospitality industry? ...
