dr. carlos martin-rios
What Is Sustainable Travel: 10 Best Practices
Dr. Carlos Martin-Rios | July 3, 2024
As academics specializing in the travel, tourism and hospitality (TTH) industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more to sustainable travel & tourism than the generic statements you see on brand websites - which are invarably an attempt to greenwash. TTH firms are accountable and must take the changes taking place seriously, from Greta Thunberg's movement to new priorities in the World Economic Forum´s agenda or the ever-growing list of world moguls taking on a leading role in the fight against climate change. For that reason, we have identified 10 ...
Food Waste Management: Innovative Solutions for Hospitality
Dr Carlos Martin-Rios | May 25, 2023
By Dr. Carlos Martin-Rios, Julneth Rogenhoger Why is food waste a problem? In recent years, food waste management has become one of the most critical topics in the hospitality industry. Whether it's to cut costs or reduce environmental impact, food waste has become relevant, not only for hoteliers and people in management, but for the average guest as well. On the surface, food waste management sounds like it should be an easy problem to address. Hoteliers have already begun to tackle the issue with farm-to-table programs and projects like Second Harvest, but do these efforts actually make a difference? Source: The cost of food wa...
Optimizing Sustainability in Hospitality via Supply and Value Chains
Dr Carlos Martin-Rios | January 3, 2023
By Dr. Carlos Martin-Rios The global supply chain disruptions caused by the Covid-19 pandemic have revealed the weaknesses created by our society and economic model's dependence on global trade. This has led to a unique opportunity for businesses and individuals to review and adapt their business models in order to build a more workable and sustainable future. With an increasing number of customers demanding sustainability in hospitality and hotels, innovation of the logistics of supply and value chains demonstrates a committed approach across all processes. Some experts argue that local and human supply chains are the most sustainable ...
How Online Consumer Reviews Impact the Future of Sustainable Practice
March 9, 2021
By Aurore Beaussaut, Dr. Carlos Martin-Rios Why are some hoteliers still lagging behind? All business must embrace sustainability, especially at a time when customers are more enlightened and informed about their purchase choices. Media suggests that ethical and sustainable issues have become a key consideration for consumers. Unsurprisingly, concerns for the environment are becoming increasingly important for the tourism industry. More hoteliers recognize environmental, social and financial factors. A growing number of pro-environmental hotels are at the cutting-edge of sustainable accommodation. However, the large majority of est...
The Future of Innovation in Hospitality: Current Best Practices, Key Success Factors and Main Challenges
Dr Carlos Martin-Rios | October 20, 2020
By Dr Carlos Martin-Rios Just before the majority of countries around the world went into lockdown, we (Pr. Martin-Rios from EHL and Pr. Chan from NY Institute of Technology) completed a report on the future of innovation for hospitality. HSMAI America commissioned a scenario study as part of the association's continued commitment to unfolding a vision of the current U.S. hospitality’s emerging sales, marketing and revenue optimization (SMRO) innovation strategic initiatives with its challenges and needs. This report addresses best practices, success factors and challenges for the development of strategic innovation in hospitality in ...
Industry Report: Innovation Strategy in Practice
Dr Carlos Martin-Rios | April 22, 2019
How do global hospitality businesses tackle innovation? The Hospitality Innovation Report analyzes how different innovation strategies contribute to generating competitive advantages for hospitality businesses. By Dr. Carlos Martin-Rios The Hospitality Innovation Industry Report, authored by EHL Associate Professor Dr. Carlos Martin-Rios, is based around a comprehensive model reviewing combinations of technological and non-technological innovations and analyzes how different innovation strategies contribute to generating competitive advantages for hospitality businesses. Dr. Rios has been tracking hospitality innovation for the past sev...
2018 Hotel Industry Innovation Report
Dr. Carlos Martin-Rios | July 5, 2018
By Dr. Carlos Martin-Rios Ecole hôtelière de Lausanne (EHL) recently released a comprehensive Hospitality Innovation Industry Report, authored by Dr. Carlos Martin-Rios, an Associate Professor at EHL. Dr. Rios has been tracking hospitality innovation for the past several years, surveying hundreds of managers and interviewing more than 50 executives and thought-leaders to produce this report. The key objective of this research is to increase knowledge about the adoption of innovative practices by global hospitality businesses, and to support the integration of innovation strategy into hospitality business strategy. Understa...
