Dr. Peter Ricci
HSMAI South Florida DMO Achievements & 2024 Forecast Luncheon Highlights Successes and Strategies for Tri-County Tourism Promotion
April 2, 2024
FORT LAUDERDALE, FL - April 2nd, 2024 -- On Thursday, March 28th, the HSMAI South Florida Chapter hosted the Annual South Florida DMO Achievements & 2024 Forecast Luncheon at the Hyatt Centric Las Olas Fort Lauderdale. The event brought together a diverse audience of sales, marketing and revenue management industry leaders seeking insights into the future of the Tri-County tourism promotion.Christina Davis, Co-President of HSMAI South Florida, served as the event's host, while Dr. Peter Ricci, Co-President of HSMAI South Florida, expertly moderated the panel of speakers. The panel featured distinguished representatives from leading Destin...
HSMAI South Florida Names Recipients of Its Annual Dr. Peter Ricci Scholarship at Their 2023 Annual GALA
HSMAI | November 2, 2023
HSMAI South Florida continued the awarding of its annual Dr. Peter Ricci Scholarship at the 2023 Annual GALA held at the Margaritaville Resort in Hollywood, Florida on October 30, 2023. Professor Greg Bohan, Instructor in the Hospitality and Tourism Management Program at Florida Atlantic University (FAU), accompanied by Karima Lanfranco, Hospitality Management Professor and Program Coordinator at Lynn University took to the stage to present checks to three students: Lauren Dwen (Lynn), Ariana Bukovac (FAU) and Aiden Lake (FAU). This scholarship fund, created by HSMAI South Florida former president Carmen Ackerman, was designed to provide...
Re-Imagining Hotel Marketing: Unlocking New Revenue Streams With Next-Gen Technologies
Dr. Anil Bilgihan, Ph.D. | June 7, 2023
This article was co-authored by Peter Ricci. Dr. Ricci is the Director of the Hospitality and Tourism Management program at Florida Atlantic University (FAU). By Dr. Anil Bilgihan, Ph.D. - Associate Professor at Florida Atlantic University, College of Business As the hospitality industry becomes more competitive, the role of the sales and marketing department has never been more crucial. Add in the ever-improving sophistication of revenue optimization and you truly have a fast-moving evolution of the overall sales, marketing, and revenue process. Through the development of innovative programs to increase occupancy and make profitabl...
The Hospitality Industry: Loss of Love -> Loss of Labor
Dr. Peter Ricci | January 11, 2022
By Dr. Peter Ricci The past 3 years of a roller coaster ride has taken the hospitality industry from its best year on record to a pandemic low that, at times, seems to be a permanent fixture. At the start of the pandemic, none of our industry leaders could have imagined the mass exodus of workers that we are now experiencing. From my vantage point as the director of a program that offered a free certificate during COVID to thousands, the voices of the workers (and former workers) are loud and they are clear. To confirm these voices, we later surveyed another 50,000 hospitality workers (had about a 10% response rate) and the sentiments w...
