“We Love Working with Hotels and Delivering an ROI of 40×1”: An Interview with Co-Founder and CEO of Booking Abandonment Platform RezRecover

Alan Young | August 4, 2022

Brett Thoreson shares his journey from successful e-commerce startup to solving the $10B lost bookings problem for hospitality By Alan Young, Hospitality Industry Advisor, Influencer, and Co-Founder of Puzzle Partner We’ve all been there. After many minutes, or perhaps even hours of combing through a website and painstakingly adding and removing items from the shopping cart, we glance at the proposed subtotal, rake our eyes back over the items in the cart, and decide we will ‘sleep on it’ before making a final purchase decision. That abandoned digital shopping cart often becomes a graveyard of almost-purchased items, long forgotten ...