e-connect
FCS Computer Systems Becomes First Company in Malaysia to be Awarded ‘Secured Software Assurance Certificate’
FCS | March 14, 2017
Joint TÜV-LGMS certification recognizes leading hospitality solution provider's commitment to safeguarding customers against data security threats. Kuala Lumpur, Malaysia – 14 March, 2017 – FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has become the first company with operations in Malaysia to be awarded the Secured Software Assurance Certificate by TÜV Nord and LE Global Services (LGMS). The certification recognizes FCS' successful efforts in securing its solutions to protect against data vulnerabilities and circumvent the ongoing threat of online security attack...
FCS Partners with NEC Enterprise Solutions to Expand Hospitality Offering in EMEA
FCS | March 6, 2017
NEC's business partners and hotel customers enriched with access to world's leading hotel technology suite Hilversum, The Netherlands, March 6, 2017 — FCS Computer Systems (FCS) and NEC Enterprise Solutions EMEA (Europe, Middle East and Africa), both leading providers of advanced ICT solutions to the hospitality sector, have inked a partnership agreement that incorporates FCS solutions into the NEC Hospitality offering for the Hotel sector in EMEA. The FCS suite of hospitality interface and operational solutions, encompassing billing interface, voicemail, job dispatch, engineering, housekeeping, glitch management and more, are fu...
FCS Computer Systems Expands Operations into Vietnam with Newly Opened Regional Office
FCS | February 6, 2017
Ho Chi Minh City-based branch set to provide Vietnamese hospitality market with cutting-edge operations management solutions Ho Chi Minh City, Vietnam 6 February, 2017 – FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has announced the opening of its newest office location in Ho Chi Minh City, Vietnam. Situated at 46 Dach Bang 2 Street on the first floor of the Kicotrans building, the new office will be tasked with supplying regional hospitality professionals with industry leading solutions designed to streamline backend operations and maximize guest satisfaction. "With a domestic ...
FCS Raises Bar on Guest Request and Task Management Efficiency with General Availability Launch of e-Connect V3.1 and m-Connect V3.1
FCS | November 9, 2016
Latest versions of inter-department communication and job dispatch software benefit from new features designed to maximize efficiency and guest satisfaction Singapore, 9 November, 2016 – FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has announced the general availability of FCS e-Connect V3.1 and m-Connect V3.1, providing hoteliers with a means to streamline even more functions related to guest request and work order dispatch management. Already recognized as an industry leading solution for enhancing property wide communication and task status tracking functionality, the latest ...
FCS Partners with Neorcha to Offer Integrated Solution for Rotana Hotels
FCS | May 9, 2016
Integrated online solution connects back-of-house operations to front-of-house guest services to enable efficient management of guest requests. Dubai, UAE — 9 May, 2016 — FCS Computer Systems (FCS) and Neorcha, both leading service providers in the hospitality sector, have partnered to deliver an integrated back-of-house and front-of-house solution for Rotana, one of the leading hotel management companies in the Middle East, Africa, South Asia and Eastern Europe. FCS' e-Connect system is a back-of-house application that enables automated dispatch of guest requests and inter-department work orders. Functioning via a centrali...
FCS Computer Systems to Showcase Cutting-Edge Hospitality Management Solutions at HITEC 2015
FCS | June 10, 2015
Leading provider of hotel operations management and guest services enhancement software to provide attendees with demonstrations of its FCS Rainbow Solution Austin, TX - June 10th, 2015 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, is set to provide visitors to this year's HITEC with information and demonstrations of the latest technological offerings designed to maximize hotel operations management, employee efficiency and guest service satisfaction. Taking place at the Austin Convention Center on June 15-18th, FCS will be showcasing its solutions at booth #357, with representatives ...
FCS e-Connect System Demonstrates Superior Guest Service and Management Efficiency at Rotana Hotels
FCS | March 10, 2015
Report provides account of how a leading hotel management company leverages FCS e-Connect across multiple properties as an integrative service management tool to maximize operational performance and guest request response times Dubai, March 10 2015 - FCS Computer Systems (FCS), a leading global provider of comprehensive hospitality solutions and services, has teamed up with Rotana Hotels for an industry-leading case study on their technology partnership. Rotana has partnered with FCS to bring the e-Connect solution to its hotels across the MENA region to help drive guest satisfaction through the optimization of guest services management...
