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Hospitality Management in India: Five Trends to Know
Prashant Das | August 27, 2018
By Dr. Prashant Das Although a layman's perception of hospitality is overwhelmed by the notion of "guest-oriented services", the scope of hospitality management in India has drastically expanded in recent years. There must be more to an industry with an annual revenue worth $1 trillion and over 8 million employees globally. The share of travel and tourism within the Indian economy is around 10% and steadily growing. More importantly, the industry claims to create nearly 8% employment in India which is expected to grow in the future. Within the next ten years, the hospitality sector will create nearly 70 lakh new jobs directly and nearly...
Key Pillars of Luxury Hospitality: The Soul
Suzanne Godfrey | August 1, 2017
By Suzanne Godfrey In a series of pieces on luxury hospitality based on interviews with leading hoteliers in Paris, Suzanne Godfrey examines key pillars that define the luxury hotel, or more specially, the Palace. Here she explores the need for the soul – the tangible and intangible, something that's not wholly definable. So far we've examined two key pillars of luxury hospitality: quality and consistency; and service and the emotional connection. Here we turn our attention to the third and final pillar: the soul of the luxury hotel or Palace. It's a concept that's hard to define, a confluence of elements that uniquely come togeth...
