ecole hoteliere lausanne
Sustainable Tourism: Why Should Hotels Lead in This Effort?
Lisa Xie | January 21, 2020
Sustainable tourism has grown significantly is the last few years. Why and how can hotels implement more sustainable practices, taking inspiration from the UN SDGs? By Lisa Xie The tourism industry has one of the highest growth rates out of all industries in the world, accounting for 10.4% of global GDP and 319 million jobs (10% of total employment in 2018)1.. At the moment, there is no sign of a slump in this trend. In 2018, 1.4 billion international tourist arrivals were recorded (up 47% from the 2010s' 950.8 million) and the number is expected to rise to 1.8 billion in 2030. Hotels are only one of the many actors that play a big...
Redefining Luxury and Culture in Hospitality
Kimberly Yoong | August 15, 2019
The hospitality industry has been abuzz with the growing need to redefine the notion of luxury to cater to an increasingly diverse clientele. Gone are the days when enjoying a luxurious experience meant indulgent in-room candlelight dinners and a rose petal-filled jacuzzi; today’s travelers seek authenticity and experiential travel. Eugenio Pirri, Chief People & Culture Officer at the Dorchester Collection, emphasizes just that as he tells the Young Hoteliers Summit in an interview, that luxury has to be defined by the customer. Hoteliers often say that they are customer-focused. However, Pirri also highlights the need to take it a s...
Kais Mbarek of Meliá Dunas Beach Resort and Spa Awarded Inaugural THINC Africa General Manager of the Year
September 5, 2017
The inaugural THINC Africa Awards were designed to honour and celebrate the best hotels, professionals and students in the industry. The winners were announced at the second annual THINC Africa conference, on Wednesday night. "Congratulations to the winners! The THINC Awards are our way of promoting the very best in Africa to ensure the rest of the world is aware of the extraordinary experiences they can enjoy when the visit this great continent," said Tim Smith, managing partner of HVS in South Africa. "It is up to the industry to nominate the hotels and people they believe are deserving." The award categories are: Hotel of the Year Aw...
Disruptive Innovation in Hospitality: Are We There Yet?
June 8, 2017
By Dr. Carlos Martin-Rios Society both likes and fears the concept of disruptive innovation. We like to experience new ways of traveling and creativity in cooking dishes; at the same time, we may be somewhat anxious or even afraid of getting into a self-driving car or eating something cooked by a robot chef. The term 'disruption' is widely used by the media to denote a form of breakthrough that takes place in rapidly-changing markets. It can mean different things to different people, along a continuum from incremental change to radical transformation. According to conventional wisdom, a provocative marketing campaign may be seen as 'dis...
