Hotel Financial Performance Influenced by Changes in Hotel Food and Beverage Offerings

Robert Mandelbaum, Ed Stacy | October 30, 2023

By Robert Mandelbaum and Ed Stacy The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. •  Social distancing regulations forced operators to be creative in the way they served food and beverages to guests. •  Rising wage rates and sharp increases in the cost of food and beverage products compelled hotel managers to find ways to control costs. •  The inability of hotels to attract employees to fill the positions eliminated during the recession required creative solutions to improve productivity and offer more with less. These facto...