Should Your Panic Button Be Loud or Silent

Larry Mogelonsky | October 9, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) It’s been over a year since many of the major brands and the American Hotel & Lodging Association (AHLA) united to proclaim the 5-Star Promise pledging to make hotel employee safety a priority, and now we are seeing cities and states start to rapidly adopt legislation mandating that hotels start using electronic safety devices (ESDs). Otherwise known as panic buttons, you should be proactive here rather than wait for some governmental body to dictate terms – they are good for your team’s morale, after all. A prominent question that many hoteliers ask, though, is whether ES...