employee development
Employer Branding: Upskilling as a Strategy in the War for Talent
EHL | October 3, 2024
“Why would an intelligent, passionate, ambitious person want to work for us?” In today's competitive job market, where the war for talent has become more intense than ever, that’s the question that every business should be asking itself if it wants to achieve success. The answer, however, isn’t always straightforward. With companies currently facing significant challenges to hiring and retaining talented individuals, it’s essential they adopt innovative strategies to enhance their employer brand, stand out from the crowd and appeal to talented professionals. One such strategy is upskilling. This involves investing in employee...
Hospitality Financial Leadership: Why Prioritizing Employee Development Has the Best ROI for Owners Too
David Lund | March 27, 2023
By David Lund A lot has been said about why we have such a labor crisis in hospitality. Some would say it is no wonder because we have forgotten – or better still allowed – the forces that be to drive the agenda around how we invest in and manage our hotels. So how did we get into this mess, what is the solution, and the best part – how can it pay off? First of all, to understand how to fix a problem one person once said you need to understand what the problem is and why we have that problem in the first place. The problem is people do not want to work for a company, owner or brand that is not loyal to them. What our industry d...
Applying the Science of Training to the Hospitality Industry
Dr Sébastien Fernandez | July 29, 2021
By Dr. Sébastien Fernandez Effective training in hospitality skills needs a clear structure: demonstration, practice, feedback, implementation and a solid follow up plan. Personality traits are not enough “Hire for attitude, train for skills” is a famous motto in the hospitality industry. It means hotels should select employees who have certain personality traits, even if they do not know yet the specific skills needed on the job. Training will be delivered later to help employees acquire the relevant skills. I am afraid that it is more a motto than a reality in the hospitality industry. The problem with training is ...
NOW Is the Time to Tap Top Talent in Hospitality
David Berger | August 6, 2020
Unemployment continues to jostle up and down across the U.S. and hotels looking to improve service can hire workers at the top of their game By David Berger Success in hospitality has always focused on finding talented workers with a hospitality mindset and a desire to pursue personal growth. These workers thrive in a hotel environment, where they can tap into the industry’s nearly limitless opportunities for growth potential. The trouble is, where to find them? With roughly half of American workers still out of work, now is the time to acquire and cultivate top talent within your property to assume a more impactful position when th...
Boosting Your Career in 2020: Advice for Up-And-Coming Hospitality Players
Thomas Mielke | December 12, 2019
Part of the European Emerging Leaders Network Roundtable Discussion Each individual has the responsibility to take charge of his or her own development and career. Those eager to do this should keep the following in mind: Burst the bubble: It is easy to get comfortable with doing what you know works and looking for the commonplace solution. Operating inside the “bubble” of the known prevents you from driving innovation forward. Investigate cross-department and cross-industry opportunities: Employers today are generally quite open to allowing employees to work for a time in different areas within the company, or even to leave ...
