employment
10 In-Demand Hospitality Resume Skills
Frank Giannotti | December 21, 2022
By Frank Giannotti Is your resume good enough to stand out to a hiring manager or an artificial intelligence bot that's doing first round screening? Optimize your CV with the skills that hospitality managers are looking for. AI recruitment software has many advantages for both hiring managers and applicants, for example they remove any biases or pejudices making the process much fairer. On the other hand, fancy formatting and conveying personality won't go as far. If an AI Bot is screening you CV, here's a handy list of terms they want to see and why it matters. Luckily including key terms in your resume to show off your most pertinan...
A Call for Industry-Academia Collaboration to Address the Labor Shortage Challenge
Linchi Kwok | July 28, 2022
By Linchi Kwok When the pandemic hit, the hospitality and tourism (H&T) industry immediately responded to the crisis with furloughs and layoffs. It did not take long for the industry to realize that it must deal with the labor shortage challenge. In fact, the labor shortage challenge is not new to the H&T industry, but the “Great Resignation” during the pandemic has worsened the situation. In one of my recent publications in the Journal of Contemporary Hospitality Management, I presented three propositions about the labor shortage issue facing the H&T industry. The paper aims to initiate a conversation between our industr...
U.S. Travel & Tourism Saw Labor Shortfall of Almost 700,000 in 2021
WTTC | December 16, 2021
A report from WTTC, which represents the global private Travel & Tourism sector, projects up to one in 13 jobs will likely remain unfilled in 2022 WTTC provides recommendations that governments and businesses can use to address labor shortage London (December 16, 2021): A new analysis of staff shortages by the World Travel & Tourism Council (WTTC), which represents the global private Travel & Tourism sector, reveals the sector realized a U.S. labor shortfall of almost 700,000 workers during 2021. According to the report, the outlook for 2022 is only slightly more positive, with approximately 480,000 direct* U.S. Travel &...
Hotels Must Embrace Remote Work
Vikram Singh | December 1, 2021
By Vikram Singh After my last pandemic-focused article, my inbox was flooded with queries about remote work. I had urged hotels to embrace remote work and stop putting geographical restrictions on hiring the best talent. Most of the emails I received questioned the long-term feasibility of remote work, especially for a hotel organization. I want to address some of these concerns and share some further thoughts on how work/office culture is already changing. Obviously, some jobs can never be performed remotely (front desk, housekeeping, etc). However, remote work is already having a direct impact on the hotel and travel industry, and t...
WTTC Projects 2M U.S. Jobs Could Be Created This Year Should International Travel Resume This Summer
WTTC | June 2, 2021
Miami, FL - June 2, 2021 - The latest research compiled by the World Travel & Tourism Council (WTTC), reveals that more than two million jobs could be created if international travel reopens before the busy summer period. However, if current restrictions continue and international travel is not allowed to resume at a greater capacity over the next few months, WTTC warns that the potential U.S. job recovery will be cut in half, to only one million generated. WTTC’s latest economic modeling found that $105 billion in the U.S.’s Travel & Tourism sector contribution to the national economy is at stake should travel not resume....
Besides Higher Wages, What Else Can Businesses Do to Address Labor Shortages?
Linchi Kwok | May 18, 2021
By. Linchi Kwok Last week, COVID-19 cases in the U.S. hit their lowest rate since September. Deaths were also at the lowest point since April last year. Moreover, close to 60% of adults in the U.S. have already received at least one dose of a vaccine. The Centers for Disease Control and Prevention (CDC) announced on May 13 that: People who are fully vaccinated no longer need to wear face covers or maintain a social distance in any setting unless they are required to do so by laws or specific guidelines. Fully vaccinated people can also refrain from testing following a known exposure (with a few exceptions). Some businesses...
Despite Jobs Gains, Leisure & Hospitality Sector are Hamstrung by Lack of International and Business Travel
U.S. Travel Association | May 10, 2021
WASHINGTON — May 10, 2021 — The Leisure & Hospitality industry gained 331,000 jobs in April—outperforming the overall U.S. jobs increase of 266,000, and offsetting jobs losses in other sectors. The sector’s unemployment rate continued to decline, from 15.9% in January to 13.0% in March and just 10.8% April—but remains significantly worse than overall U.S. unemployment (6%). Despite the gains in recent months, 17% of Leisure & Hospitality jobs have been lost (and not yet recovered) since February 2020. Leisure & Hospitality also accounts for 35% of all U.S. jobs still lost since February of last year. “Leisure ...
FAU Poll Tells Disturbing Tale of Hospitality and Tourism Employment in Wake of COVID-19
Florida Atlantic University | May 4, 2021
BOCA RATON, Fla. – May 4, 2021 – The world’s battered hospitality and tourism industry has a long way to go to rebound from the devastating effects of the COVID-19 pandemic, according to a survey of workers conducted by Florida Atlantic University. Roughly 70 percent of the more than 4,000 respondents felt COVID-19 would have a negative long-term impact on the industry, while 65 percent said they felt the industry did not protect its employees better than other sectors. More than one-third of respondents indicated they would be seeking employment outside the industry over the next year. Meanwhile, desperately needed entry-level work...
