event sales
Thynk Announces Partnership With Cvent to Elevate Hospitality Sales Through Next-Generation Integrations
Thynk | October 30, 2024
Companies aim to drive group sales performance for hotels and venues by streamlining event operations Partnership includes integrations between Thynk and three of Cvent’s leading hotel solutions, Cvent Supplier Network, Smart Custom Proposals and Cvent Event Diagramming Brussels, Belgium & Tysons, Va. – October 30, 2024: Thynk, a provider of next-generation hospitality commercial management solutions, and Cvent, an industry-leading meetings, events, and hospitality technology provider, have announced a strategic partnership to empower hotel and venue sales teams with the solutions they need to drive greater business results. Th...
Chattanooga Ranks in the Top Five of Secondary Markets for the First Time in 2024
Cendyn | October 10, 2024
Cendyn reports Las Vegas leads the top 25 markets, making this the eighth consecutive month it has been in the top five AUSTIN, Texas— Oct. 10, 2024 — Cendyn’s Sales Intelligence platform, previously known as Knowland, shares its monthly data findings for hoteliers to gain insight into the top locations selected by today’s meeting planners. Cendyn reports that Las Vegas ranked first in the top 25 markets with 34.2 percent year-over-year (YoY) growth, positioning it in the top five markets for eight consecutive months; however, Chattanooga, Tenn. ranked in the top five secondary markets for the first time, coming in second with 62.7 p...
Avoid Sales “CRM Overwhelm”: Focus on the Three Most Important Things Your Sales Tracking Tech Should Do
Doug Kennedy | June 26, 2024
As I make the rounds conducting hotel sales training, I am afforded the opportunity to peek into how hotel group and event salespeople are using a wide variety of what I collectively call “Sales CRMs.” This is because as part of our pre-training assessment, I get to preview the clients’ sales tech, and when time allows, we have participants do workshop activities in their sales CRMs. As a result, I have seen more if not all of the sales CRM systems offered (or endorsed) by top-tier brands, including legacy systems that have been “rolled up” by tech conglomerates. Additionally, having started in the hotel training field in my lat...
What It Really Takes To Book More Groups, Meetings, and Events These Days
Doug Kennedy | May 14, 2024
By Doug Kennedy Today’s hotel and event salespeople work in completely different environments than most of their leaders experienced. Meeting and event booking sites have created a flood of leads, which can be overwhelming for those working in a sales role equipped and staffed for the era when leads came in by phone or website inquiry forms. When revenues drop, salespeople are required to meet prospecting quotas, based on a set number of calls, sent emails, DMs, or door knocks. Yet calls go to voicemail, emails go to spam, random DMs go unread, and the office doors being knocked on are either locked, or if open, there’s no one at th...
Best Habits for Hotel Sales Site Tours: Stand Out When They Stop By (Whether in Person or Virtually)!
Doug Kennedy | March 7, 2024
Doug Kennedy’s Next Training Webcast - Complimentary Registration Now Open Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software Register your team and participate live, or view the recording of Doug Kennedy’s next 40-minute training webcast scheduled for Monday, March 18, from Noon – 12:45pm EST. REGISTER HERE “While many group and event bookers go through the buying cycle without ever visiting the hotel in person, there are still plenty who prefer a site tour,” said KTN President Doug Kennedy. “And smart salespeople always offer to conduct live virtual site tours for those who cannot visit.” Ty...
Doug Kennedy Announces Next Topic in His Webcast Training Series: Reservations and Group/Event Sales – Use Storytelling Selling
Doug Kennedy | November 6, 2023
Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software Kennedy Training Network Inc. (KTN) announced today the topic for Doug Kennedy’s next training webcast: Use Storytelling Selling – Narrate The Pictures They Already Viewed Online scheduled for Monday, November 13, from Noon – 12:40pm EDT. REGISTER HERE “Years ago, all that guests had to research options were a few pictures displayed on a fuzzy, low-resolution monitor. Now, prior to calling or emailing about booking an event or important stay, those who inquire have already seen extensive photo galleries and probably a...
KTN President Doug Kennedy Addresses Questions About His Monthly Training Webcast Series
Doug Kennedy | July 11, 2023
Each month, Doug Kennedy presents a live webcast from the KTN headquarters office in Florida, reaching hotel and lodging professionals of all levels around the globe. The rotating menu of topics includes content for all disciplines within the industry, including rooms operations, sales, and even F&B. Some topics have a broad-based theme, such as hospitality & guest service excellence, while others are very specific such as training tips, transient reservations sales, and hotel group and event sales. Everyone who registers receives a link to a live recording which they can view later if they missed the live event, or select segments...
Amadeus Partners With UpMail Solutions to Expand Hospitality Technology Ecosystem
Amadeus | April 18, 2023
As a leading global provider of innovative group sales and catering technology solutions, Amadeus’ Delphi® helps hospitality teams of all sizes streamline and improve operations by elevating their group and event sales, organizing, and management processes. Busy teams are under pressure to respond to an increased level of group and catering inquiries with speed, relevance, and personalization to ensure that their response is the one that makes the difference. Through Amadeus’ new strategic partnership with hotel sales technology provider UpMail Solutions, customers seeking integrated proposal customization will benefit from enhance...
