f&b
Building a Must-Experience Hotel Restaurant That Builds Loyalty and Drives Revenue
Kai Urban | February 22, 2024
By Kai Urban, Director of Food & Beverage, Hilton Anaheim Key pillars of a profitable and successful hotel restaurant include enhancing guest experience while ensuring operational efficiencies. Hotel executives must navigate through the nuances of creating the right ambiance for the respective market and audience and address marketing, branding, and leveraging technology. To build and foster a stellar reputation as a hotel restaurant takes adapting to market trends and ultimately positioning itself as an indispensable asset in the competitive hospitality landscape. Beyond the rooms, Hilton Anaheim is known for an array of amenities...
Silverware POS Partners With UK-Based Intuitas Technologies to Drive Sales and Strengthen Customer Relationships
Silverware | January 30, 2024
With the popular point-of-sale solution provider continuing to expand its portfolio across the United Kingdom, satisfaction among local hotels and restaurants is expected to soar Markham, Ontario, January 30, 2024—Silverware POS has partnered with Intuitas Technologies to serve as a local sales and customer success resource for all new and existing clients in the UK. Silverware’s current UK client portfolio includes world renowned properties The Ritz London, The Savoy, The Goring, Belmond L'Manoir, Galgorm, Rudding Park, Historic Sussex Hotels, and Crieff Hydro hotels. Together, Silverware and Intuitas are elevating guest dining exper...
Hilton and the James Beard Foundation Evolve Partnership in Year Two, Honoring Excellence in Food and Beverage at the 2024 James Beard Awards
Hilton | January 26, 2024
Amplified partnership champions Hilton’s ongoing commitment to food & beverage innovation and culinary talent MCLEAN, Va. – Hilton today announced an expanded partnership with the James Beard Foundation, serving as an In-Association Sponsor of the 2024 James Beard Awards and Presenting Sponsor of the James Beard Restaurant and Chef Awards Outstanding Chef category. Following last year’s industry-leading partnership as the first global hospitality company to sponsor the Outstanding Bar category, this renewed support underscores Hilton's ongoing innovation in food and beverage and, this year, puts the spotlight on top-tier culinar...
W Barcelona Boosts F&B Guest Spend by 60% With IRIS’ Mobile Ordering
IRIS | January 11, 2024
The 5-star Barcelona hotel increases guest spend by two-thirds since upgrading and streamlining its mobile ordering capabilities with IRIS’ hospitality app W Barcelona, situated on the famous Barceloneta Boardwalk, partnered with IRIS, the leading provider of digital F&B and guest experience platforms, to offer a broader digital ordering experience resulting in a boost in revenue and efficiencies. It selected both its mobile dining solution to deliver an in-room dining service and a world of culinary delights direct to its guest’s doors, in addition to its digital guest directory solution to provide all guests with direct access ...
Nominations Now Open for the 2024 Industry Excellence Awards Presented by Bar & Restaurant Expo
Questex | November 21, 2023
Nominations will be accepted through Jan. 15, 2024 LAS VEGAS – Nominations are now open for the third annual Industry Excellence Awards, presented by Bar & Restaurant Expo, which celebrate and support the individuals who make the independent bar and restaurant industry great. These awards honor leaders and teams for their talent, integrity and commitment to equality, sustainability, community and culture. Nominations will be open through Jan. 15, 2024, and winners will be announced at the 2024 Bar & Restaurant Expo on Wednesday, March 20, 2024. Nominations can be made at link. 2024 Nomination Categories Include: Individua...
Leading the Culinary Lifestyle Segment With Christopher Hunsberger of Appellation
Adam and Larry Mogelonsky | November 8, 2023
By Adam and Larry Mogelonsky Every hotelier knows in their heart of hearts the importance of giving guests a great experience. It’s the lifeblood of hospitality. Yet beyond impeccable service and a flawless guestroom, so much of that hotel experience is crafted by what else is happening onsite. This is what we often label as a ‘reason to visit’ which can be a spa, golf, the pool, beach access, proximity to attractions, activities, funky décor or a mix of several of these and more. In this case, the focus is F&B as that reason to visit, yet normally we would still write about its importance as a part of the overall hotel exper...
How Restaurant Teams Help Upsell Hotel Services
Adam and Larry Mogelonsky | November 1, 2023
By Adam Mogelonsky, Larry Mogelonsky Here’s a thought to get your head churning. When you think of ‘innovation’ do you only think about some shiny new technology or does your mind also include incremental process improvements or business model adaptations within established industries? A softer front for innovation is thus in F&B, with intrepid chefs and mixologists constantly tinkering with their own technologies to dazzle their patrons and push the foodservice industry into uncharted territory. It follows that hotels, as the incubators for some of the best restaurant concepts on the planet, are leading progenitors for this type...
Hotel Financial Performance Influenced by Changes in Hotel Food and Beverage Offerings
Robert Mandelbaum, Ed Stacy | October 30, 2023
By Robert Mandelbaum and Ed Stacy The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. • Social distancing regulations forced operators to be creative in the way they served food and beverages to guests. • Rising wage rates and sharp increases in the cost of food and beverage products compelled hotel managers to find ways to control costs. • The inability of hotels to attract employees to fill the positions eliminated during the recession required creative solutions to improve productivity and offer more with less. These facto...
