Fetch
Clairvoyix and Fetch Partner to Bring On-Property Guest Communication and Incident Reporting to The Wallace
Clairvoyix | June 9, 2022
Leading hotel marketing automation system provider utilizes their Oracle Hospitality Integration Platform (OHIP) expertise to bring big dividends to their partner Fetch and The Wallace NYC. LAS VEGAS, NV (June 9, 2022) – Vendor partnerships come in many forms, but the best ones bring true added value to their client properties. In the case of The Wallace, a luxury hotel in New York City, the property is benefiting from Fetch’s industry leading guest engagement platform made possible by utilizing the Clairvoyix OHIP connector for Oracle Hospitality OPERA Cloud. “The Wallace saw the value in our guest engagement solution, but as a...
Hoteliers Excited About Improved Guest Satisfaction With Maestro’s New GuestXMS Mobile Engagement & Feedback Tool
Maestro PMS | June 30, 2021
MARKHAM, Ontario— June 30, 2021 — Independent hoteliers operating on Maestro PMS are thrilled to be able to add a new two-way real-time guest engagement module designed to drive guest satisfaction and improve operational efficiencies. Introduced as GuestXMS, and tightly integrated into Maestro, the tool is serving as a comprehensive guest engagement and operational communication hub for hotels, providing enhanced insights into guest needs. Powered in collaboration between Maestro and Fetch, GuestXMS enables hoteliers to send text messages to guests to gauge their satisfaction upon arrival and immediately resolve issues if necessary, r...
Clairvoyix Adds Contactless Guest Engagement and Digital Team Operations Suite With Fetch Integration
Fetch | November 19, 2020
Leading hotel marketing automation system integrates with digital guest engagement platform to empower hotels and further improve campaign ROI using service intelligence. LAS VEGAS, NV (November 19, 2020) – Two things are top of mind for hotels as they begin their recovery: acquiring guests and operating safely. Clairvoyix has partnered with Fetch to provide hotels one integrated platform to achieve these goals. Clairvoyix supported properties can now use Fetch to ensure safe high-quality guest experiences with proactive contactless guest engagement while leveraging guest satisfaction data to create targeted and personalized marketing ...
Maestro PMS Offers 24/7 Guest Engagement and Outreach With Integration to Fetch Feedback App
Maestro PMS | September 1, 2020
Leader in hospitality property-management systems teams up with guest-engagement innovator to empower hotel-to-guest and internal staff communication and analytics while disrupting bad reviews MARKHAM, Ontario and TORONTO, Sept. 1, 2020 — To create instant and ongoing communication between hoteliers and travelers, as well as internal staff operations, Maestro PMS, the leader in cloud and on-premise property-management system solutions for independent hotels and luxury resorts, conference centers, vacation rentals, and multi-property groups, has partnered with Fetch to provide a digital hub to enhance guest engagement, communication, an...
