Florida International University's Chaplin School of Hospitality & Tourism Management
FIU’s SHTM Addresses Labor Issues With World’s First Bartender Powered by Artificial Intelligence
FIU Chaplin School of Hospitality & Tourism Management | February 3, 2022
MIAMI, FL – February 3, 2022 – Florida International University’s Chaplin School of Hospitality & Tourism Management continues to address pandemic-imposed challenges like labor shortages by introducing its latest teaching tool – Cecilia.ai, the world's first robotic, interactive bartender that offers the potential of round-the-clock service. Cecilia was created in Israel and comes straight from its debut at the Consumer Electronics Show (CES) in Las Vegas to FIU's Bacardi Center of Excellence. Cecilia’s 3D animated avatar technology is powered by artificial intelligence and voice recognition technologies. Cecilia is automat...
Miami-Dade County’s Hospitality Industry Recovering but Facing More Than $3 Billion in Losses This Year
Florida International University's Chaplin School of Hospitality & Tourism Management | October 22, 2020
MIAMI (Oct. 21, 2020) – Miami-Dade County hotel and restaurants – the two largest hospitality industries in South Florida – have taken a $3.36 billion dollar hit from COVID-19, according to a new study. The study released today by Florida International University's FIU Chaplin School of Hospitality & Tourism Management, in collaboration with the Greater Miami Convention and Visitor's Bureau (GMCVB), shows that from the time mandatory COVID-19-related business closures took effect in March until the end of August, the direct and indirect effects of the pandemic – including revenue loss, supply chain and business expenditures, op...