frank schuetzendorf
Building Customer Loyalty in Restaurant Operations
June 27, 2018
By Frank Schuetzendorf A conversation with Werner Küchler, Director of Paris's Relais Plaza restaurant. Walk along the gallery leading from the hotel's lobby towards the restaurant, and you will see photographs of Marlene Dietrich, Catherine Deneuve, Tom Hanks, Sharon Stone and many other well-known figures posing with Küchler— not the other way around. Werner Küchler has met, served, and conversed with the world's great, rich, and famous. He has even sung to them. As director of the Relais Plaza at Paris's iconic Hôtel Plaza Athénée, Küchler is one of the few remaining truly celebrated rest...
10 F&B Trends and the Next Big Bang for the Buck
Frank Schuetzendorf | February 8, 2018
By Frank Schuetzendorf Food and beverage has witnessed health growth over the past couple of years and with this trend there have been some significant shake-ups. The sector has moved increasingly from imitation to innovation. New technology is driving products such as bio-hacked foods which may not sound very appetizing as they are de-composed and then reconstituted based on artificial intelligence (AI). There's also a deeper understanding of F&B components at the molecular level. Quantum computing, as it is called, allows companies to simplify and speed up the process. And as new and fresh supplies are generated, it becomes a new ...
