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Free Wi-Fi Still Reigns but is Waning as Top Hotel Amenity According to New Hotels.com Survey

Hotels.com | May 7, 2015

DALLAS, May 7, 2015 -- Global travelers' desire for free Wi-Fi is still the number one amenity when choosing a hotel for both leisure and business stays, but it is slowly declining according to the latest research from leading online accommodation booking service, Hotels.com®. Here are the highlights: Staying Connected for Free With the increased availability of free public Wi-Fi hotspots and enhanced mobile data plans, travelers appear to have lessened their reliance on hotel Wi-Fi. Complimentary Wi-Fi is the top factor in choosing a hotel for leisure stays (30 percent), as compared to 34 percent in 2013. In the U.S., 25 percent o...

Hyatt to Offer Free Wi-Fi to All Guests Independent of Booking Methods or Loyalty Programs

Hyatt Hotels Corporation | February 13, 2015

CHICAGO (February 13, 2015) – Effective February 14, 2015, all Hyatt hotels and resorts worldwide will provide free Wi-Fi to guests independent of booking method or loyalty program participation. This industry-leading offer will be available to guests on an unlimited number of mobile devices or laptops in guest rooms and social spaces at Hyatt-branded hotels. "We continue to evolve our offerings by listening to our guests, and for Hyatt, it didn't feel natural to put barriers around something travelers view as an essential part of their hotel stay," said Kristine Rose, vice president of brands, Hyatt. "More than 500 Hyatt-branded hote...

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