Using Gamification to Improve Hospitality Employee Retention Rates

Chris Whitlow | November 17, 2017

by Chris Whitlow High turnover rates are a problem that hotel owners face every day and finding solutions to keep hospitality employees is just as challenging. In 2016, the turnover rate for employees in the hospitality sector was more than 70 percent, according to data from the Bureau of Labor Statistics' Job Openings and Labor Turnover (JOLTS) program. To counter this and improve employee retention rates, hotel owners should consider utilizing gamification to engage and inspire employees. If you're unfamiliar with gamification, it's the application of game elements into other settings. Many companies are already using gamification for...