gary hogan
Marin Management Appoints Pat Mitchell as President
Marin Management, Inc. | September 14, 2020
SAUSALITO, California (Sept. 14, 2020) — Marin Management, Inc., a California-based hotel management company, announced the appointment of Pat Mitchell as its president, following the retirement of founder John Manderfeld on Aug. 31. Mitchell most recently served as the company’s executive vice president as part of a year-long initiative to ensure a smooth transition to new leadership. Mitchell joined Marin Management, Inc. more than 15 years ago as regional manager and has risen steadily through the ranks to serve as director of revenue, group vice president and senior vice president. She has over 30 years of experience in the hospita...
The Potential and Pitfalls of a Hotel Management Takeover
Gary Hogan | August 15, 2018
By Gary Hogan Taking over an underperforming property can seem like a daunting task. After the excitement of being awarded a management contract, the transition period that follows can be filled with roadblocks — from distrustful employees, to outgoing management diverting their bookings to other hotels, to owners placing unrealistic expectations on performance. While it takes time to rebuild a property to its full potential, leveraging the right opportunities can help you establish quick wins that may ease the transition and create a solid foundation for success. Communicate with your employees Be prepared to encounter rumors, go...
Staff Retention: You Might Be Doing It Wrong
Gary Hogan | May 25, 2017
By Gary Hogan Employee retention is a crucial factor in the success of any hotel or resort. Surprisingly, hotel management does not always devote as much time to understanding this issue as it should, and there are many misconceptions, even among seasoned executives. Following are the Top 5 myths about employee retention that frequently result in catastrophic miscalculations on the part of management. Banish these fallacies and prepare for stellar performance and loyalty from your staff! Compensation is only about base pay Certainly base pay is an important driver of employee satisfaction, but it's far from the only component. Many hote...
