gdpr
The American Privacy Rights Act – What Does It Mean for Hotel Companies?
Bob Braun | May 6, 2024
By Robert Braun On April 7, 2024, the United States House Committee on Energy and Commerce released the American Privacy Rights Act (APRA). While every Congress for more than a decade has introduced multiple proposals to address privacy rights on a national scale, none have gained traction, and while there’s every reason to suspect that the APRA will meet the same fate – headwinds are coming from the states that have already adopted comprehensive privacy statutes, and it is notoriously difficult to adopt legislation in an election year, and especially now), the APRA is being taken seriously, and might be the basis for a long-awaited, a...
Hotel Data Security Update: Hotels, Hotel Owners and Employee Personal Information
Bob Braun | October 26, 2022
By Jim Butler, Bob Braun Hotel operators and owners have long been focused on the privacy of the personal information they collect from guests – because of the global nature of the hospitality business, hotel brands have focused on complying with the European Union’s General Data Protection Regulation (GDPR), and beginning in 2018, the Consumer Privacy Act (CCPA), the first comprehensive law designed to protect the privacy of consumers’ personal information. Businesses that are subject to the GDPR and the CCPA are required, among other things, to respond to consumers who wish to view the personal information collected by the business...
The Rise of Data Regulation & The Impact on Hotel Marketing
GCommerce | February 19, 2020
Lisa McCreary | GCommerce Solutions | Director of Marketing The rise of digital advertising grew from an era of limited tracking capabilities to an era of almost unlimited access to tracking user data across the web. This advancement in tracking has provided amazing opportunities to enhance campaign targeting options, narrowing targets based on user behavior and tying that tracking back to direct online booked revenue. This wild west atmosphere of digital tracking reached an apex that finally had governments and citizens around the world taking notice and growing concerned. Concepts around privacy and data took hold with the general public...
FAQ: How Cendyn Is Preparing for CCPA
Casey Munck | October 11, 2019
By Casey Munck Frequently asked questions As many of you know, the California Consumer Privacy Act will soon go into effect. Like GDPR, it has wide-sweeping effects for the hotel and technology industries at large. To help prepare our customers, we’ve prepared a Q & A below to educate our clients on the new legislature, how hotels need to prepare and what we’re doing to support. Please review thoroughly below and let us know if you have any further questions, which should be directed to Denise Barker, our Privacy and Security Officer at dpo@cendyn.com. What is an overview of the CCPA? This new legislation has a wide impact...
GDPR Comes to California. Is Your Hotel Compliant?
Tambourine | July 18, 2019
By Tambourine GDPR: One Year Later It all started across the pond, when the European Union’s 2018 General Data Protection Regulation (GDPR) took effect on May 25, 2018. It mandated that companies do more to protect the personal data of consumers. In short—if hoteliers marketed to European Union citizens without the proper permission, then they were in violation and could be fined. How that might have looked in practice: If a hotel captured the email of an EU citizen using the wifi on property. And then sent an email to them without having captured the proper consent, they would be in violation. Initially, the new law made...
GDPR Compliance Deadline Has Come and Gone; What Does It Mean for Hotels?
Beekeeper | July 24, 2018
Beekeeper Chief Data Officer Dr. Amir Ameri answers hoteliers' frequently-asked questions to better navigate GDPR next steps SAN FRANCISCO, CA July 24, 2018 The European General Data Protection Regulation (GDPR) compliance deadline has passed, and it now requires every hotel in the world to have guidelines in place that protect European Union (EU) residents' personally identifiable information against security breaches. While a lot has been discussed to help hoteliers become compliant, many are wondering "what comes next?" Dr. Amir Ameri, Data Protection Officer for Beekeeper, a GDPR-compliant developer of a digital workplace app haile...
Is GDPR Legislation Coming to U.S. Hotels?
Jim Butler | July 10, 2018
By Jim Butler and the Global Hospitality Group® 10 July 2018 Privacy legislation is dominating the news cycle these days–and it's unlikely to slow down. Now, as U.S. companies are adjusting to the requirements of the European Union's General Data Protection Regulation, the State of California has introduced new laws that will apply to California companies or companies doing business in California. Senior member of JMBM's Global Hospitality Group® and Co-Chair of the Firm's Cybersecurity & Privacy Group Bob Braun discusses the implications of the new legislation and how it will impact hotels, below. California Adopts th...
Luxury Resorts Appreciate Guest Privacy Enhancements Included in Version Update for Springer-Miller’s SMS|Host PMS
Springer-Miller Systems | June 21, 2018
Update Offers Tools for Compliance with GDPR STOWE, VT — June 21, 2018 – Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, announces that the latest update to their SMS|Host Property Management System, v.22.1, is now available and includes new functionality to conform to GDPR regulations. The fully-integrated SMS|Host Property Management System provides core property management tools as well as point-of-sale, owner management, online booking and other key resort functionality. In addition, SMS|Host interfaces with leading industry systems to ensure a seamless operati...
