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Is Your Hotel Tech Stack Weighing You Down?

Steve Lapekas | October 19, 2022

By Steve Lapekas, Chief Operations Officer and EVP, Business Development for APS (Above Property Services) “Sorry, you’ll have to give me a minute. I think I have to delete some things off my phone,” muttered my colleague, whom I had met up with for coffee, as he squinted at his iPhone in an exasperated fashion. “I have 128 GB of storage; I don’t understand how this always happens.” Of course, this is a familiar technological crux, as iPhone users frequently complain of operational dysfunction as their phone storage creeps towards its capacity limits. More often than not, this problem arrives not because we’ve all assumed the...

Amadeus Launches Agency360+ to Expand Hotelier Access to Leisure and Business Travel Insights

Amadeus | August 31, 2021

By deepening visibility into GDS channel performance, Agency360+™ users can now view additional agency and corporate business production, enhanced with data from Amadeus’ Demand360® More than a year into COVID-19, hoteliers are recognizing that the pace of recovery as well as the segments influencing the return of travel will look different worldwide. Leisure travelers have been driving the most demand for hotels, with business travel gradually increasing. Today, data from Amadeus’ Agency360® shows that the professional services, healthcare, technology, financial, and aerospace/defense sectors are providing the highest contribution...

The OTA’s Attempt at Discrediting the Value of the Hotel’s Direct Channel

HEBS Digital | May 10, 2018

By Max Starkov Background: Earlier this week, the European Technology and Travel Services Association (ETTSA) released a report called "Hotel Distribution Costs," examining the costs associated with direct and indirect distribution channels for hotels, together with the impact of channel shift. ETTSA is an organization "representing and promoting the interests of global distribution systems (GDSs) and travel distributors (read: OTAs), towards the industry, policy-makers, opinion formers, consumer groups and all other relevant European stakeholders." The report, prepared by a consultancy called Infrata, concluded that hotels that attempt...

New TravelClick Study and Data Project 2017 as a Record Year for GDS Hotel Bookings

TravelClick | September 20, 2017

Despite the Rise of Airbnb Among Consumers, Travel Agents Still Predominantly Book through GDS NEW YORK – September 20, 2017 – TravelClick, a global provider of innovative, cloud-based and data-driven solutions designed for hoteliers to maximize revenue and profits, and Phoenix Marketing International, a market research firm, recently concluded a study of more than 900 travel agents who are located throughout 52 countries. This study revealed that travel agents are continuing to report a record use of Global Distribution Systems (GDS) to make hotel reservations. Coinciding with TravelClick's data projections for 2017, the st...

Travel Agents Report Record Use of GDS, According to New TravelClick Study

TravelClick, Inc. | September 23, 2015

Two Complimentary Webinars, Offered on September 30, to Review Key Study Findings In-Depth NEW YORK – September 23, 2015 – TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, and Phoenix Marketing International, a market research firm, recently concluded a study of more than 900 travel agents who are located throughout 48 countries, which revealed that travel agents are reporting a record use of Global Distribution Systems (GDS) to make hotel reservations. The 2015 Global Travel Agent GDS study surveyed travel agents worldwide who use Amadeus, Sabre and Travelport. Advertisi...

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