Get to Know Your Customer Day

Shep Hyken | April 1, 2021

By Shep Hyken It’s been years since I’ve written about Get to Know Your Customer Day. Recently, however, I’ve been asked what it’s all about, so I thought it was time to bring it up again. This time I want to share a few tips on what to do for these special days that are observed throughout the year. Get to Know Your Customer Day happens four times a year, on the third Thursday of each quarter, so they are held in January, April, July, and October. Here’s something most people don’t know … I actually invented the holiday, if you want to call it that. That’s right! I was looking to create some buzz about co...