HFTP Forms Global Hospitality PII Management Task Force to Develop Guidance on Secure Data Collection

HFTP | March 31, 2021

The movement toward high-tech solutions to engage guests and customers has greatly increased in the hospitality industry and has especially accelerated over the past year as hospitality enterprises implemented health safety protocols to address distancing guidelines. As a result, the implementation of property-wide technologies using personal identifiable information (PII) has presented a conundrum to hospitality organizations: how to safely manage this data — to use it for meaningful guest services, while also protecting it from malicious cyber activity. Hospitality Financial and Technology Professionals (HFTP®) is taking the step to ...