gms
Flemings Hotels Pens Strategic Technology Partnership With Amadeus
Amadeus | July 13, 2022
Flemings Hotels, a hotel group in Germany & Austria, has adopted the Amadeus Demand Generation Suite, leveraging business intelligence, media, web, booking, reservations, and loyalty capabilities After more than a year of turmoil, hoteliers around the globe are gearing up to meet heightened traveller expectations for more personalized experiences, seamless bookings, and effective communications. The need to provide guests with a modern, engaging website and a frictionless, personalized shopping and booking experience with loyalty capabilities is critical for the long-term growth of today’s successful hotel portfolio. To address th...
Harborside Hotel Selects StayNTouch Guest-Centric Cloud PMS to Enable a Connected Guest Journey
StayNTouch | May 26, 2021
The Harborside Hotel, a high-end 194 room boutique hotel located near Washington, DC, chooses StayNTouch, a global leader in guest-centric hotel Property Management Systems (PMS), to enable a seamless and connected guest journey powered by StayNTouch’s fully cloud-native infrastructure. Located near the National Harbor in Washington DC, the Harborside Hotel caters to guests looking for luxury accommodations who want to avoid the hassle of the city. StayNTouch’s cloud PMS will modernize Harborside’s operations, connect guests and staff, and better align their PMS with other core technologies. Harborside Hotel was particularly impre...
TravelClick Unveils Enhanced Artificial Intelligence-Powered Guest Messenger at HITEC
TravelClick | June 26, 2017
New Chat Feature Builds on Guest Messenger Success NEW YORK – June 26, 2017 – As a way to continue serving each hotel guest's unique needs, TravelClick a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, today announced the upcoming release of its enhanced Guest Messenger, which is integrated into TravelClick's Guest Management Solutions (GMS). This latest stage of innovation, which builds on TravelClick's recent successful launch of its new Guest Messenger feature on the GMS platform, is geared toward serving hotel guests as promptly and efficiently as possible while reduc...
TravelClick Launches Innovative New Messenger Feature with Guest Management Solutions
TravelClick | February 27, 2017
Guest Messenger Allows Hoteliers to Personalize the Guest Experience and Build Loyalty by Texting with Guests Before, During and After Stays NEW YORK – February 27, 2017 – In an increasingly digital and mobile world where consumers rely heavily on their smartphones, TravelClick ("the Company"), a global provider of innovative, cloud-based and data-driven solutions for hotels to maximize revenue, has launched a new Guest Messenger feature, which is integrated into TravelClick's Guest Management Solutions (GMS). With this innovative tool, hoteliers can have text conversations with guests before, during and after stays to not ...
TravelClick’s New Guest Management Solutions Offering Provides Global Hoteliers Access to Superior CRM Capabilities
About TravelClick, Inc. | March 7, 2016
NEW YORK, March 7, 2016 – TravelClick ("the Company"), a global provider of innovative cloud-based, revenue-generating solutions for the hospitality industry, today announced the launch of its new Guest Management Solutions (GMS). This follows TravelClick's acquisition of ZDirect, a leading customer relationship management (CRM) platform in the hospitality sector, in October 2015. TravelClick is in the process of migrating its current GMS customers to this exciting new platform to offer a game-changing experience. TravelClick's new Guest Management Solutions provides unparalleled insights into guests, giving hoteliers the ability ...