How Grab-and-Go Markets Became Profit Centers for Hotels

Cicero's Development Corporation | July 15, 2019

PLAINFIELD, IL, JULY 15, 2019 -- Hotel pantries have long been discounted by owner/operators as oversized vending machines, essentially a guest amenity that they had neither the time nor the expertise to do right. All that changed during the Great Recession when RevPAR plunged and owners sought new cash flows. At the same time, budget-conscious business travelers were spending less money on room service and fancy restaurant dining. Seeing an opportunity, astute hotel owners quickly recognized that a lobby "grab-and-go" market could generate profits while improving guest satisfaction. "Hotel owners today understand that every square foot...