guest amenities
Why Human Longevity Requires a Wellness Lifestyle Facilitated by Hotel Programs
Adam and Larry Mogelonsky | October 10, 2024
By Adam and Larry Mogelonsky As longevity researchers continue to explore the intricacies of how to ward off chronic disease, extend human life, and even reverse aging, one thing has become clear: there’s no single cure-all yet. We haven’t reached the point where a quick fix can turn back the biological clock by a decade (healthspan) or push the human lifespan beyond its current upper limit of around 125 years. While this lack of a magic solution frustrates some, it opens exciting opportunities for wellness hotels, as we’ll soon explore. Advanced treatments like induced pluripotent stem cell therapy, therapeutic peptides, targeted exe...
Tech-Enhanced Slumber: Why Hotels Are Investing in Sleep Innovations That Range From Affordable to Extravagant
Ivana Johnston | September 30, 2024
By Ivana Johnston, Co-founder and CEO of Puzzle Partner Ever noticed how a good night's sleep can make or break a trip? Well, the savviest hotels sure have. They’re not just fluffing pillows anymore; they’re pulling out all the stops, using the latest tech to ensure you get those much-needed Zs. The idea of sleep tourism is growing faster than you might think. According to HTF Market Intelligence, we're looking at an impressive growth of nearly 8%, adding over $400 billion by 2028. That's right—hotels worldwide are pulling out all the stops for our bedtime routines. Picture this: serene settings, cutting-edge sleep technology, a...
Counting the Cost of Contactless
PolyU School of Hotel and Tourism Management | September 30, 2024
Today’s hotels are embracing the contact-free revolution, seeking to meet the expectations of health-conscious travellers by minimising physical contact and enhancing hygiene protocols. Today, with the tap of a smartphone or even a wave of a hand, hotel guests can access their rooms, make payments and request services. But how much are customers willing to pay to go contact-free in hotels? Thanks to Dean Kaye Chon, Dr Faye Hao and Dr Jinah Park of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University, working with a co-author, we now know much more about the factors driving hotel customers’ willingness ...
Radisson Salt Lake City Downtown Leverages GuestCast Streaming Solution by Hotel Internet Services to Optimize Guest In-Room Entertainment
Hotel Internet Services, Inc. | September 24, 2024
4-Star hotel expands HIS partnership to deliver seamlessly personalized, secure and user-friendly TV-viewing experiences. SALT LAKE CITY. — September 24, 2024 — Hotel Internet Services (HIS), a full-service provider of internet connectivity services and solutions for the hospitality industry, has been selected by Radisson Salt Lake City Downtown to enhance the quality of in-room entertainment experiences with the deployment of its GuestCast streaming solution. Previously partnering with HIS to upgrade its guest WiFi abilities, Radisson Salt Lake City Downtown with GuestCast can now extend superior and user-friendly service performance ...
What Hoteliers Need to Know About Sleep Architecture
Adam and Larry Mogelonsky | September 18, 2024
By Adam and Larry Mogelonsky With sleep science reaching the mainstream over the past few years, numerous hotel brands have unveiled fancy new sleep programs in an arms race to win over travelers looking for accommodations that will help them get a full night’s rest while aboard. But the rise of sleep tourism needn’t be limited to only luxury hotels that have the capital to devote a gargantuan sum per key to noise-dampening materials, new air purification systems or state-of-the-art bedding systems that have built-in temperature and moisture controls. Rather, any brand can build a strategic plan for deploying affordable sleep enhancem...
Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
CHICAGO, September 16th, 2024 – Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of VIVA+, an all-in-one hospitality solution built on Alexa Smart Properties (ASP) for Hospitality that is available now to all new and current Percipia clients. VIVA+ integrates Percipia’s IP phone system, Frequency PBX and Frequency Stratus, and guest voicemail solution, Precision Voicemail, by utilizing their middleware engine, Parallax. VIVA+ transforms the guest experience by offering a comprehensive suite of features in a single, sl...
Parking and EV Stations Charge U.S. Hotel Performance
Jim Hurless | September 9, 2024
By Robert Mandelbaum and Jim Hurless Parking revenues have increased by 23.1% from 2019 to 2023, based on a sample of U.S. properties in CBRE’s Trends® in the Hotel Industry database, which is more than four times greater than the growth rate for total hotel revenues during that period. Not only is parking a growing source of revenue, but it is relatively profitable as well. In 2023, parking department profit margins for the CBRE sample were 61.3% of total department revenue, while the average profit margin for all other-operated departments was 58.7% at those hotels. While the contribution to revenues and profits is welcomed news to hot...
Spa Revenue Management: The Art of Pricing Optimization for Spa Services
Cheryl Sott | June 12, 2024
Effective pricing strategies are the cornerstone of spa revenue management. While price controls are still largely a manual endeavor in the spa industry compared to the more sophisticated automated programs employed for hotel rooms and airline seats, there are a number of pricing levers including dynamic, real time, advance, and last-minute pricing strategies that can be used to build your spa revenue management program. Let’s explore. 1. Setting Competitive Spa Prices Spa Revenue Management begins with setting competitive prices that attract guests while ensuring profitability. For instance, you analyze the local market and determine th...
