guest check in experience
Survey Reveals Serious Flaws in Hotel Check-In
hospitalityPulse | November 14, 2016
hospitalityPulse polls travelers to uncover problems with the room assignment process; Only 23% of respondents say rooms are always ready when they check in prior to arrival [Santa Cruz, Calif. – October 14, 2016] – Findings from the hospitalityPulse "2016 Check-In Experience Survey" are in, and the results are raising flags about pre-assigning rooms, assigning them quickly and on-the-fly at arrival, and even getting guests into the rooms type they booked when making their reservations. The current influx of mobile check-in solutions further fuels the need for an automated solution for assigning the most optimal room for eve...
Westcorp Selects Ariane Systems Self-Service Technology to Supply Seamless Guest Check-in Experience
Ariane Systems | April 16, 2015
Bonnyville Neighborhood Inn and Neighborhood Inn Express locations to enhance guest convenience with implementation of advanced self check-in functionality ATLANTA, GEORGIA - April 16, 2015 - Ariane Systems, the world leader in self-service check-in/out technology for the hospitality industry, has announced that its interactive check-in technology has been selected by Westcorp, an owner and manager of revenue producing real estate in Canada, for implementation at two Alberta-based properties. Ariane's self-service kiosks are scheduled to be installed at Westcorp's Bonnyville, Alberta location, which features two hotels within close prox...
