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Jeff Bzdawka Joins Hapi as President
Hapi | October 15, 2024
Miami, FL – October 16, 2024 – Hapi, the leading provider of hospitality data and connectivity solutions, announces the appointment of Jeff Bzdawka as company President. Bzdawka brings over 30 years of hospitality experience to Hapi, with a proven track record of building customer and colleague-focused solutions, scaling teams, and driving growth. "I am thrilled to join Hapi at this exciting time for the hospitality industry," said Bzdawka. "Hapi has a strong track record of providing innovative solutions that help hoteliers improve their operations and guest experiences through the transport and transformation of data. I look forward to...
Your Input Requested: Corporate Digital Responsibility Code for the Lodging Industry
HFTP | September 3, 2024
The importance of corporate digital responsibility has been pushed to the forefront with the many data breaches and the latest CrowdStrike incident. It is proven that even a cybersecurity technology company is not immune to problems and issues. To that end, HFTP recently formed the Corporate Digital Responsibility (CDR) Task Force for the Lodging Industry. The aim is to establish a Hospitality Code of Digital Responsibility. Learn more about this project through this comprehensive article. To complete the project, the task force needs your help. We kindly invite you to complete a survey asking to rank a list of identified i...
Five Key Hospitality Trends for Attracting Tomorrow’s Travelers
Manfred Abraham, CEO, Yonder Consulting | August 6, 2024
By Manfred Abraham, CEO, Yonder Consulting Picture this: As you step up to the check-in counter at a hotel, the receptionist asks, ‘Have you stayed with us before?’ This seemingly simple question reveals a critical flaw in the hotel’s operations and shows that the hotel is falling behind in the way the industry is moving. Let me explain. The travel and hospitality industries were some of the most impacted industries by recent world events. This gave both boutique and chain hotels a chance to evaluate their offerings and take a step back to see what guests really want from their stay. This has resulted in several key trends that will...
Visual Matrix Expands Data Centralization Capabilities for Hapi
HAPI | June 20, 2024
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Hoteliers Prioritize Personalization as They Significantly Increase Investment, Finds New Amadeus Research
Amadeus | May 16, 2024
New study reveals sector plans to increase investment in technology by 16% in the coming twelve months Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue The new report, Travel Technology Investment Trends 2024, published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in five planning to invest over 20% more than they did last year. The findings are the result of a survey of global senior hospitality leaders representing a div...
Hapi Names New Head of Strategic Accounts to Ensure Customer Success
HAPI | May 8, 2024
MIAMI, May 8, 2024 – Hapi, the industry’s leading platform for fast and cost-effective connectivity between systems, is excited to announce the appointment of Chris Bram as Senior VP of Strategic Account Management. Bram’s hiring follows a series of strategic executive hires that solidify Hapi’s customer-centered growth plans, ensuring the right processes are in place to see customers through deployment to customer success. He will be tasked with overseeing the complete customer journey, ensuring expectations are met and exceeded in a timely and accurate manner. Bram brings a unique approach to enterprise-level account ma...
Top Features To Consider in a Modern Spa Management Solution
Jacob K I | March 18, 2024
By Jacob K I Wellness and spa management software is one of the crucial elements in contemporary hospitality, especially with the rising number of global wellness travellers. Spa management software enables wellness services to be carried out more efficiently, building strong guest relationships through membership management. Gone are the days that managed appointments on paper and pen. Universal standards and quality assurance in spa management are better achieved through spa management systems. Despite the abundance of spa management solutions in the market, brands need to take several factors into account when investing in one; in ...
How Embedded Payment Processing Is Shaking Up the Travel Experience
Warren Dehan | February 27, 2024
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