guest experience management software
Round Hill Hotel & Villas Selects Guestware to Help Deliver the Ultimate Luxury Guest Experience
Guestware | June 6, 2019
June 6th, 2019 - Round Hill Hotel & Villas, one of the leading resorts in the Caribbean, blends the friendly Jamaican vibe with exceptional service. The resort sits on a 110 acre private peninsula. It has 36 Ralph Lauren designed ocean front hotel rooms and 27 stunning villas each with their own unique ambience. These luxury and premium luxury villas with private pools range from 2 to 6 bedrooms with glorious gardens and views across the Round Hill beach and bay. The dedicated villa staff prepares daily breakfasts and goes the extra mile to pamper and spoil their guests. The resort's facilities offer a modern gym and yoga pavilions,...
Guestware to Exhibit Their Latest Mobile Chat Functionality at HITEC in New Orleans
Guestware | June 15, 2016
June 15, 2016 — Guestware, the hotel industry's most comprehensive and flexible Guest Experience Management software, will be demonstrating their latest mobile chat functionality in booth #825 at HITEC, the world's largest and most extensive hospitality technology event, in New Orleans, June 21-23. Guestware Mobile Chat gives hotel guests the flexibility to communicate directly with associates via mobile device before, during or post-stay. They can pick items from a pre-customized list or initiate a live chat exchange with operators. While the conversation is recorded within Guestware for future review and analysis, service reques...
Guestware to Exhibit Latest Mobile Version of Guest Experience Management Software at HITEC
Guestware | June 4, 2015
June 4, 2015 — Guestware, the hotel industry's most flexible Guest Experience Management software, will be exhibiting their latest mobile functionality at HITEC, the world's largest and most extensive hospitality technology event, in Austin, Texas June 15 – 18. Features of Application Include: Guest Response: A robust system designed to mobilize the work force by automatically dispatching guest requests via mobile devices. All requests are automatically logged for follow-up and future reporting to ensure an improved guest experience. Guestware also empowers housekeepers to report work orders (via telephone) to resolve issu...